Doug Darr
Doug Darr at Jim Butler Chevrolet
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Doug Darr

Pre-Owned Sales Manager

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.8
313 Reviews
4.8

313 Reviews

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313 Reviews of Doug Darr

November 17, 2024

Dealership Rating
Employee Rating

I have been coming to Jim Butler dealerships for 27 years now. Friendly service and integrity! More

by Dcasal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

August 23, 2024

Dealership Rating
Employee Rating

Great experience purchasing truck. Great experience working with awesome staff!! The facility is clean and comfortable, the staff is friendly and welcoming, and the overall experienc More

by erick.d.pitchford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 02, 2024

Dealership Rating
Employee Rating

Pretty hard to find a better team of people who WILL go out-of-their way to help you with all your vehicle needs. Purchase or service. Should be no doubt. Just check them out. More

by brandel578
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Rhame, Kim Hausmann, Toni Oden, Zach Hunter , Bryan Lagunas

May 04, 2024

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 24, 2024

Dealership Rating
Employee Rating

Mechanics looking to take advantage of double charging labor to related repairs already covered by the labor of a specific repair requiring the R&R of those parts anyway. Not all people are ignorant. I More

by BOWLERTHURSDAY
Recommend Dealer
No
Mar 26, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Please keep in mind that all service centers have different labor rates. We are under new management, and we are reviewing processes, procedures and pricing. We hope that our efforts to improve are evident in future visits.

February 20, 2024

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Employee Rating

impersonal service, although we understand that this is a large dealership. Regardless, it still seems this could be improved. More

by lkoberman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2024

Jim Butler Chevrolet responded

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our service manager at 636-717-2790.

January 07, 2024

Dealership Rating
Employee Rating

While the service department here is fine, I find that the finance offices are rather slow. I purchased a used truck here 3 weeks ago and still have yet to receive my title. I've never waited this long to More

by huggybearhikes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stacey Thornton

Jan 09, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience with us, please reach out to our general sales manager directly at 636-349-3222.

January 05, 2024

Dealership Rating
Employee Rating

They treated me like a rock star and very professional in all regards. Super nice and friendly for example they always opened the door for us. More

by gspar4216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton, Justin Gaulden , Lindsey Chaney, Stacey Thornton, Jr., Jay

Jan 09, 2024

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 07, 2023

Dealership Rating
Employee Rating

Bryan P was great to work with on the purchase of our vehicle. Would highly recommend. More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton , Bryan P

Dec 09, 2023

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 15, 2023

Dealership Rating
Employee Rating

I worked with Bryan Palmer on the purchase of a Chevy Express and had a great experience. This was my first purchase of a vehicle online as I reside 500 miles from the dealership. The entire transaction More

by baronbe58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton , Bryan Palmer

Nov 16, 2023

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 13, 2023

Dealership Rating
Employee Rating

Every one was wonderful! No problems at all. I would refer everyone I know to go to Jim butler. More

by dbour278
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Palmer, Stacey Thornton

Oct 19, 2023

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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