Doug Crowe

Always helpful and knowledgeable. Very good customer service been going there for years highly recommend Very good customer service been going there for years highly recommend More

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Avoid this place at all costs. Ryan Sauers, their internet sales manager, will lure you in with a bogus email about an “overstock event” where they will apply “holiday rebates” and Ryan Sauers, their internet sales manager, will lure you in with a bogus email about an “overstock event” where they will apply “holiday rebates” and only require $1000 on a new Rogue SV lease for $349/month for 36 months, confirm the stock number with you of the exact vehicle you are interested in, then when you show up to the dealership Ryan is nowhere to be found, and they assign a random salesman to you that has no idea who you are or why you’re there. Then, as if that isn’t bad enough, when you sit down to work the numbers as advertised, their little pitbull sales manager, Chuck Musero, comes over to the table out of nowhere with tremendous attitude, literally frothing at the mouth, telling me the email I was sent by Ryan was “vague” and didn’t say anything about the pricing about the specific vehicle we were interested in. Which was clearly a lie, as I pulled up the email to show him exactly what was discussed. Realizing I was correct and simply trying to get the deal I drove 1.5 hours to get, he then became increasingly rude and asked me “what do I want” and that “you’re either going to buy a car or not, and I don’t think we’re gonna make a deal here.” Oh and by the way, this was after he offered a trade in value for our vehicle that was $1K below the low end of the KBB range, wanting to keep the $6K of equity we have in the vehicle and STILL not honor the pricing that was discussed with his internet sales guy via email. Easily the most unprofessional experience I’ve ever had at a car dealership. Chuck Musero is a disgrace to the industry and should be fired immediately if Nissan Motors takes customer service and their reputation seriously. More

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Doug was an amazing dealer! It was my first time buying a car and he made the process very smooth and easy, he explained everything to me in detail and even went the extra mile to explain to me all the gadge car and he made the process very smooth and easy, he explained everything to me in detail and even went the extra mile to explain to me all the gadgets in the car after my purchase. I love my 2019 Nissan Sentra! I’ll definitely recommend my friends and family to work with him. I got the exact car I wanted for a great price! Thanks so much Doug☺️ More

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