Doug Compton | Page 27

Thank you Harold when I first bought the car there were a few things I felt were overlooked in the detailing and other small issues I wasn’t informed of like a broken when I first bought the car there were a few things I felt were overlooked in the detailing and other small issues I wasn’t informed of like a broken gas cap and unique engine sound. Harold was nice enough to call me after leaving an unkind review of the business, he dealt with me politely despite my clear frustrations, and really saved this whole experience for me. Without him I think I would still feel ripped off. Luckily the engine sound is normal, the car was redetailed, the only thing is I’m still left with a broken gas cap but I’ll get over that eventually. I felt like the initial salesman (Doug) should’ve been more open about the car, he even had to get gas before the test drive so I know he saw the broken cap. and that along with my detailing debacle are the reasons this isn’t a five star rating More

by tannerjryan Verified Customer Verified Customer

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Above and beyond The salesman, owner, and operations manager at Hart Nissan went out of their way to help me when the transmission died on my Rogue. They allowed me t The salesman, owner, and operations manager at Hart Nissan went out of their way to help me when the transmission died on my Rogue. They allowed me to keep an Altima overnight to reduce the pressure on my decision and agreed to fix the bumper and do touch ups for free when I decided to purchase. They put reindeer antlers and nose on the car to impress my son and gave him donuts. When I took the Altima in for the cosmetic work, I was given a new 2018 Kick to drive for a couple days. The cosmetic work resulted in a car that looks practically new! They also gave me a generous trade in on my non-running Rogue. Thank you for all of the kindness I was shown. More

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Above and beyond The Hart family/team cares about is customers and their experience with Nissan.. If it's with a service issues or a new car purchase this team will do The Hart family/team cares about is customers and their experience with Nissan.. If it's with a service issues or a new car purchase this team will do what it takes to get the job done. More

by WILLCOBURN56 Verified Customer Verified Customer

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Great customer service I thank God for this dealership. I am a veteran with many challenges of which they helped me get through. I have no doubt they will continue to be suc I thank God for this dealership. I am a veteran with many challenges of which they helped me get through. I have no doubt they will continue to be successful. More

by Jimmy Verified Customer Verified Customer

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In the MIDST of a STORM!!! DOUG was sent my way!! I am giving this review because the service was great.. my time spent here at the dealership was excellent..Everyone was so pleasant and very polite.. I am giving this review because the service was great.. my time spent here at the dealership was excellent..Everyone was so pleasant and very polite.. and I drove away with my new car..Thank you Doug Compton of Hart Nissan... thank you so much you both went above and beyond..THANK YOU More

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Average at Best Jesse was nice to work with. We had an issue with some info regarding interest rates as we were told they would be in the 2.9% range. When we went to Jesse was nice to work with. We had an issue with some info regarding interest rates as we were told they would be in the 2.9% range. When we went to the finance department he he hit us with 5.09%. We asked why he just did rates were high. I asked him to look at credit union and then he miraculously remembered a deal with them that got the interest to 3.99%. This just seemed very shady, and we are still going to look to maybe re-finance as I feel we could be missing out on a better rate. He was also extremely pushing on the warranty. My wife and I declined several times and he wouldn’t let it go. Our buying experience was about 3.5 hrs and were ready to buy the car after the first 30 mins. Process should have been significantly faster. More

by Bmackey10 Verified Customer Verified Customer

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Doug Compton was great! Doug Compton made our experience smooth, quick and painless! We had been shopping all day and stopped in on our way home. I'm glad we did because we d Doug Compton made our experience smooth, quick and painless! We had been shopping all day and stopped in on our way home. I'm glad we did because we drove away happy! More

by jessica.banks Verified Customer Verified Customer

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Good service. Good salespeople. Our experience from the time we walked in the door was a good one. We weren't able to see the gentleman that had been calling us back - because he w Our experience from the time we walked in the door was a good one. We weren't able to see the gentleman that had been calling us back - because he was with another client. He found a great replacement- Doug. More

by New Ride Verified Customer Verified Customer

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Great customer service! Great no pressure VIP oil change. They got me in and out quick and painless. And washed my car! I would recommend the dealership to friends and fa Great no pressure VIP oil change. They got me in and out quick and painless. And washed my car! I would recommend the dealership to friends and family. More

by JOSHSCHWARZ2010 Verified Customer Verified Customer

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Best yet I work in a dealership and have visited plenty.... This was by far the best experience I've had. The salesman was awesome and the finance guys got me I work in a dealership and have visited plenty.... This was by far the best experience I've had. The salesman was awesome and the finance guys got me set. More

by mutt23225 Verified Customer Verified Customer

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