Doug Butler

Doug Butler is a tremendous asset to your company. He is courteous and talk you through the services that are needed and why. He is courteous and talk you through the services that are needed and why. More

by WATERFOWLER77 Verified Customer Verified Customer

Report | Print

Loved the new pickup sevice they offer. They were on time and polite. Service was good They were on time and polite. Service was good More

by GLENAGOSCH Verified Customer Verified Customer

Report | Print

This dealer was very knowledgeable and follow-up was great. The called me several times for any questions I might have great. The called me several times for any questions I might have More

by RRMAGULA Verified Customer Verified Customer

Report | Print

Everything was great, I really like the pick up and drop off. I will recommend it to my friends off. I will recommend it to my friends More

by 8302104 Verified Customer Verified Customer

Report | Print

They were able to take my car in without and appointment and communicated with me well. and communicated with me well. More

by happy1snappy Verified Customer Verified Customer

Report | Print

Everything at corwin was great. Everyone was very professional. I felt like my service was finished in time. Everyone was very professional. I felt like my service was finished in time. More

by Monte Verified Customer Verified Customer

Report | Print

After I had signed all the paperwork purchasing my Ford Lightning, I was told that the service light was on but not to worry because that would go off and that for some reason the new trucks were just doin Lightning, I was told that the service light was on but not to worry because that would go off and that for some reason the new trucks were just doing that. I was told that the maintenance light on my brand new $73,000 Ford Lightning would go off and if it didn’t the service department would fix it when I came in to have my bed cover and liner installed. It never went off. I showed up at the dealer at 7:45 am after having driven 2 hours to get there. At 5 pm my truck was finally done. Then they tell me they didn’t have time to “drop the battery” and fix whatever was wrong with the truck, but it was drivable. So there WAS something wrong with the truck but instead of checking it out before they sold it to me, they just fed me a story about it “just happens.” I talked with Jersey who spoke with service. They came out to tell me that now I need to take my truck to my local dealer to fix the issue because it is some cooler thing and they have to “drop the battery” to fix. It will probably have to be replaced, but the truck is still under warranty. I have had it less than a week and it is now having to go into the shop for the second time. Other than Jersey, no one really seemed to care at all. Then to add insult to injury, I get in the truck and it is at 30%. They didn’t even bother to charge it. So then Jersey took me to the “fast charger” where I sat for over an hour to get enough charge to get home. But even that wasn’t enough and I had to stop at a charger in Yakima for 30 minutes at a cost of $22 to get more juice. I thought this was a wonderful experience… at first. But once they got their money the “customer service” aspect of this dealership disappeared. They still have time to fix this or to show ANY concern about this. We will see. If nothing happens, I will just start going to all the review sites to share my experience with Corwin Ford. More

by JIM.DENISON Verified Customer Verified Customer

Report | Print

Most of the time Corwin does great and treats us well. It was nice that they could do the recall work right in our driveway and did it so quickly! Much appreciated! Thanks Corwin It was nice that they could do the recall work right in our driveway and did it so quickly! Much appreciated! Thanks Corwin More

by ADAMSJAMIE51 Verified Customer Verified Customer

Report | Print

Thorough and quick evaluation of my trucks ailments. Dealer kept me updated on status of repairs. I am very happy with the whole process. Dealer kept me updated on status of repairs. I am very happy with the whole process. More

by TODDL4 Verified Customer Verified Customer

Report | Print

Laura and Jersey were professional and found a vehicle that met my needs an at a price that fair. that met my needs an at a price that fair. More

by NORTHWESTMIKE Verified Customer Verified Customer

Report | Print