Doug Baswell

This is by far the worst experience ever purchasing a vehicle. They made a mistake on the financial part and they were very eager to get my financial information over the phone. Then the manager treate vehicle. They made a mistake on the financial part and they were very eager to get my financial information over the phone. Then the manager treated me to report the car stolen if I don’t do what he said. Now my license plates are being hold hostage until I pay them more money that was not in the contract. My temporary license plate has expired and I can’t drive my vehicle anymore. Very shady way of doing business. The only breath of fresh air was Doug the sales person More

Helpful 0

Report | Print

Bait and swicth First I agreed and bought a new pickup. about and hour later the salesman called and said that he had errored and the truck would be $4,500 more. But First I agreed and bought a new pickup. about and hour later the salesman called and said that he had errored and the truck would be $4,500 more. But due to the error they would reduce that by $1,000. That brought the truck down to 24,500 trade. I did not respond so the next morning I get a call where they reduced the price another $1,000 so now we are at $23,500 trade. I ask, would you trust this outfit or move on. I then get a email from a Baswell that says they have lowered their prices more to give them a call. I picked 4 different pickups out that would work for me with one being the top one. I finally got a call back from the salesman and he came up with a cost of $24,500 TRADE. this pickup is of lessor value and now they want more. The other thing I do go along with is the fact that they add things on and charge you for them when you don't want them. The high light is when they charge you $499 for a spray in box protector and it is already on the window sticker for that price. I caught them doing this twice. More

Helpful 5

Report | Print