Dorothy Metcalf
Dorothy Metcalf at Riata Ford
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Dorothy Metcalf

Parts Sales

Riata Ford

10507 US-290
Manor, TX 78653

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Dorothy Metcalf

October 04, 2024

Dealership Rating
Employee Rating

2015 it very well your shop was very good to me the very good to me. More

by mr.sonic817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Brooks

May 31, 2024

Dealership Rating
Employee Rating

Riata Ford has always treated me fairly, in both sales and service. I couldn't ask for anything more from an auto dealership, and that's why I keep coming back. More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ajay Malani, JD Brooks

May 23, 2024

Dealership Rating
Employee Rating

Friendly & helpful. Speedy oil change, wiper blade install & new wheel center cap. Had no appointment More

by ANNMHANSEN65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

September 15, 2023

Dealership Rating
Employee Rating

These guys are amazing! Awesome Job! They installed Evans Coolant of which is a specialty. Thanks More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Henry, JD Brooks, Randall Cates, NOE AVILA, Richard Heuser, Scott Jordan , Chris Amaya, TRAVIS GUERRERO, Kevin Hopper, Nick and Mason

Sep 18, 2023

Riata Ford responded

Thanks for your business and your time to give us some feedback. John Henry and Chris Amaya do an amazing job and work well together. We look forward to an opportunity to serve you again.

July 28, 2023

Dealership Rating
Employee Rating

Brought my Bronco in and got right on it and it was fixed within an hour, first class service More

by DALEWALBRECHT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Riata Ford responded

Dale, thanks for your review and feedback o your recent Riata experience. The team runs like a well oiled machine, and will work hard to fix any issues or concerns you may have. Thanks so much for your business.

July 25, 2023

Dealership Rating
Employee Rating

Great place to buy a new or a preowned vehicle, great prices and great service, best dealer to get your vehicle serviced too More

by DALEWALBRECHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2023

Riata Ford responded

We appreciate your business and your recommendation. Loyalty goes a long way for a dealership, and our teams are dedicated to taking care of each and every customer regardless of the needs or issues. We look forward to the next opportunity to serve you, and thanks for the rating.

November 16, 2022

Dealership Rating
Employee Rating

A amazing dealership with a family like feel and some of the best Service advisors. Joe took care of me with ease and updated me every step of the way. I recommend everybody to visit Riata Ford and the whol More

by TNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marri Stokes, John Henry, JD Brooks, Randall Cates , Chris Amaya, Ryan Fisher, Heidi Rowling, Kevin Wood, Joe Vanek

Nov 16, 2022

Riata Ford responded

Thanks for your positive feedback on your visit to Riata's service team. They are heads above most shops in the area, and are considerate with their customers. We appreciate your business, and your recommendation.

September 12, 2022

Dealership Rating
Employee Rating

The mobile service was pretty cool and everyone I dealt with was pleasant. There were a few issues however they were quickly and professionally resolved. More

by BRITTANYRSHELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JD Brooks , Jacob Bell

Sep 14, 2022

Riata Ford responded

Brittany, we appreciate your feedback and your time to let us know the results of your mobile service appointment met your expectations! We are working constantly to improve our processes and details, and appreciate your business.

July 07, 2022

Dealership Rating
Employee Rating

Love the dealership. Team is great and services was outstanding.. keep it up. Tha k you More

by MALANI.KAVITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marri Stokes, Ajay Malani, JD Brooks, Monica Kinas , Jacob Bell, Ryan Fisher, Lauren Newman, Kevin Wood

June 29, 2022

Dealership Rating
Employee Rating

I’m so happy with my Ford, with the great service, with my agent you guys are amazing More

by GISELABRENES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Henry, Randall Cates , Chris Amaya, Ryan Fisher, Lauren Newman, Melinda Rhea, Kevin Wood, Ajay malani

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