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Dorene Trammel
Dorene Trammel at City Automall Ford

Dorene Trammel

Mobile Service Administrator

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
24 Reviews

City Ford offers me alot of great opportunities. My work is exciting and I love to meet new clients and get to know their individual interests and needs. Outside of work, I am busy viewing car shows and bike shows. I enjoy hiking and camping off the grid as well as finding a new favorite fishing hole!

Dealership Experience

8 yrs

Industry Experience

8 yrs

Specialties & Trainings

SERVICE TECHNICIAN

HAZMAT CERTIFIED

4.9

24 Reviews

Write a Review

24 Reviews of Dorene Trammel

August 05, 2025

Dealership Rating
Employee Rating

Service was great. But the last time I was at they missed worn AC belt. More

by scott_miller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, Tyler Armbruster

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Aug 06, 2025

City Automall Ford responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

July 03, 2025

Dealership Rating
Employee Rating

The team at City goes above and beyond for me every time! Great Company to deal with! Lee and Doreen are Rock Stars! More

by BETSYJ1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, Lee Holliger, Karlea Cook

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Jul 07, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Dealership Rating
Employee Rating

Always fast and friendly service. Answer any questions i have had. Lounge area has snacks and drinks but I always roam the lot looking at the cars and trucks . More

by jason.slucher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Robert Lonsbury, Tyler Armbruster, Ashley Huntley, Lee Holliger, Derek Hively, Brian Bowes, Audrey Gradeless, Cole Bianski

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Jul 03, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

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Employee Rating

They are always very helpful and get my car repaired in a timely manner. Keep up the great work. More

by TONYKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Robert Lonsbury, Tyler Armbruster, Audrey Gradeless

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Jul 05, 2025

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

May 24, 2025

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Employee Rating

Very friendly and seem to be very knowledgable and explained issue to me so I could understand it More

by bhnico1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey Gradeless

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May 27, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Dealership Rating
Employee Rating

They did a very good job fixing the recalled problem in our ford maverick and came out to our house to do it More

by shop3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 29, 2025

Dealership Rating
Employee Rating

Awesome. Good friendly knowledgeable This is not an essay. Why the minimum ? Why why why More

by PATRICKILADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

Dealership Rating
Employee Rating

I knew what truck I wanted, they helped quickly get the order placed. No pressure on upselling anything and no pressure or sales tactics for selling warranty at the end. They run a good service shop too. More

by trevor.troxel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews , Alissa Furry

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Apr 21, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

April 10, 2025

Dealership Rating
Employee Rating

Doreen is on the ball with keeping in contact with us, getting the vehicles taken care of and following through with invoicing! Keep up the good work! Lofty; Fleet Manager, Din 6, Stand and Deliver, Am More

by CHANDLERK547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2025

Dealership Rating
Employee Rating

Repairs are always quiet, easy and done right. All of the staff are friendly and knowledgeable of what I need and expect. More

by jason.slucher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Robert Lonsbury, Tyler Armbruster, Ashley Huntley, Lee Holliger, Derek Hively, Brian Bowes, Audrey Gradeless, Cole Bianski

Report | Print
Mar 16, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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