Dorene Trammel
Dorene Trammel at City Automall Ford
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Dorene Trammel

Mobile Service Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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5.0
13 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

Specialties & Trainings

HAZMAT CERTIFIED

5.0

13 Reviews

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13 Reviews of Dorene Trammel

November 04, 2024

Dealership Rating
Employee Rating

Fast service and the truck was ready when it was supposed to be, good communication. More

by VFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

Dealership Rating
Employee Rating

My vehicle was picked up and delivered. All of the work was covered on warranty. Great staff, great service and in my home town! More

by SMCORBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

Dealership Rating
Employee Rating

Excellent service and always helpful and friendly. We live out of town but we consider City Ford our hometown dealership. More

by dhboilermaker
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 23, 2024

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Employee Rating

Im not happy with my experience Wednesday. Doreen is amazing. lee in parts is amazing but Audrey was not my favorite to deal with. No compassion at all under the circumstances that i drove all More

by BETSYJ1203
Recommend Dealer
Yes

Other Employees Tagged: Lee Holliger, Audrey Gradeless

Aug 31, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

August 15, 2024

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Employee Rating

Dorene and her team are always great! ! As soon as soon we communicate our vans needing service, she is always on it and gets the job done ASAP!! I truly appreciate her and her team for al More

by MALIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

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Employee Rating

What a great experience. City Ford came to my place of employment while I was in a meeting; changed the oil and rotated my tires. Talk about service,,,saved me a few hours du More

by RYAN@GLENBROOKAUTOMOTIVE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2024

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

July 09, 2024

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Employee Rating

We use City Ford for mobile maintenance on our Amazon delivery vans. Their service it top notch! Dorene does a phenomenal job communicating and making sure the job gets done and on time. I would highly r More

by DANNY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon

Jul 11, 2024

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Thanks again for the recommendation, and have an amazing day!

June 12, 2024

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Employee Rating

Dorene . Is very good at what she do. Very knowledgeable I would recommend her to anyone More

by MICHAEL562009
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dorene Trammel

Jun 13, 2024

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 08, 2024

Dealership Rating
Employee Rating

Audrey did an amazing job helping me get some tires installed on a few of my cars. Very friendly and professional staff, clean work area, affordable pricing and great deals! More

by Yaboiiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2024

Dealership Rating
Employee Rating

Do a good job of getting me in but the service tech that has worked on my truck the last 2 times is in too much of a rush and doesn’t do a thorough inspection last 2 times I was there my tires did not get a More

by MMILLER1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Holliger

Jun 07, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. When you have an opportunity, please reach out to us at (260) 244-5111 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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