Doreen Moore | Page 12

Excellent buying experience!!! Couldn't be happier with my buying experience! From the moment I walked into the dealership, the staff was welcoming and very helpful. From the Gener Couldn't be happier with my buying experience! From the moment I walked into the dealership, the staff was welcoming and very helpful. From the General Manager, Dave Ferraro to the Sales Reps Dave Seckinger and Doreen Moore to the Finance Manager , Keith Nickerson-all were wonderful. I had come into the dealership near the end of their business day but Dave Seckinger was extremely accommodating and helpful. Initially, I was looking for a used car and he showed me several models and we test drove 2 different cars. After thinking about it for a few days, I inquired about buying something new. Dave Ferraro went over the different models and pricing. I gave him my targeted monthly payment and Dave and his Finance Manager, Keith Nickerson made sure it came within budget. In the end, I bought the 2018 Chevy Equinox LT. The LT comes with cloth seats and I prefer leather. Dave F. said that they could replace the cloth seats with leather which I happily accepted. There is a cost to do this but well worth it. The buying experience was excellent and I greatly appreciated that we stayed within budget. Too often, dealerships will push past the budget but this was not the case at McLaughlin Chevrolet. I went in last Thursday evening and picked out the Equinox LT. Doreen Moore went over every detail of the car- Touchscreen, Bluetooth set-up, entertainment system, steering wheel buttons, etc. We then took it on a test drive where she further explained the car's functionality. She was wonderful. On Friday, the dealership sent the car out to have the leather seats installed. On Monday morning, Dave F called saying the car was registered and ready for pick up. I was so surprised that it was ready that fast! I arrived at the dealership on Monday evening. I met with Keith (very personable) who had all the paperwork ready and waiting for me. He went over the terms and was very helpful explaining the options for GAP insurance and additional warranty insurance. I never felt pressured to purchase anything additional. He was simply explaining what they were. Once done, Dave S. helped me sync my phone and went through additional CarPlay functionality. Doreen made sure everything was in order and that I didn't have any other questions. Dave F made sure I was happy with my vehicle. All in all, this was a great experience. I was very happy with the service, the quick turnaround on my vehicle, the level of engagement of the sales team, and the overall experience of the staff. I highly recommend McLaughlin Chevrolet. Thanks again to Dave Ferraro, Doreen Moore, Dave Seckinger and Keith Nickerson!!! More

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Best dealership experience it was awesome! very kind people working at your dealership. Doreen was great! she made sure that I was satisfied with every aspect of the vehicle and it was awesome! very kind people working at your dealership. Doreen was great! she made sure that I was satisfied with every aspect of the vehicle and the contract for my new lease! More

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Just bought my eighth car (fifth one from McLaughlin Chevy) As always, I have come away from McLaughlin's a happy Chevy Girl. My new Cruze is awesome. My experience with Doreen Moore for this car and the Cr As always, I have come away from McLaughlin's a happy Chevy Girl. My new Cruze is awesome. My experience with Doreen Moore for this car and the Cruze before has been great. Doreen is very professional, courteous and knowledgeable, and I hope she will still be there when I need my next vehicle. I have been coming to McLaughlin's for cars and service since 1977. Even though I moved to the North Shore, I won't go anywhere else. In all those years, I have been given the best of treatment by all the employees I have encountered. Countless times, I have been squeezed in without an appointment for emergency repairs. Keep up the good work! More

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For once a dealership that actually cares about their client a dealer that actually delivered on the price they offered online when sitting at the table. And provided friendly service as well. will be back a dealer that actually delivered on the price they offered online when sitting at the table. And provided friendly service as well. will be back More

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2018 2500 silverado Great experience They were attentive and speedy. No hard sell but very knowledgeable. Would definitely recommend them to friends and family in the Great experience They were attentive and speedy. No hard sell but very knowledgeable. Would definitely recommend them to friends and family in the future. Thank you More

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Overall experience excellent I have been going to McLaughlin Chevrolet for a few years now. Overall customer service is excellent. Everybody is professional, friendly and helpfu I have been going to McLaughlin Chevrolet for a few years now. Overall customer service is excellent. Everybody is professional, friendly and helpful. Highly recommend. More

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As always, A great experience On a busy day Doreen and Nick spent the time I needed to put a deal together. They are always helpful and friendly as is everyone that works there. On a busy day Doreen and Nick spent the time I needed to put a deal together. They are always helpful and friendly as is everyone that works there. More

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Comfortable Atmosphere! I just purchased a 2018 Chevy Equinox and it was the best experience I had buying a new car. Everyone at McLaughlin Chevrolet was easy to deal with an I just purchased a 2018 Chevy Equinox and it was the best experience I had buying a new car. Everyone at McLaughlin Chevrolet was easy to deal with and very helpful. I have a 2012 Equinox that I purchased there and I have all my services done there as well. The service department is excellent. Thanks to Doreen and Frank with helping me get just the Equinox I wanted! More

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A top notch small town dealer !!! I couldn’t be more impressed with the people at McLaughlin. Doreen Moore was so helpful and competent. You really feel like they care and I feel like I couldn’t be more impressed with the people at McLaughlin. Doreen Moore was so helpful and competent. You really feel like they care and I feel like I got a great deal. I will defineatly recommend this dealer to one and all. More

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2018 1500 country Doreen and Keith were a pleasure to work with. Very pleasant and friendly. Every one at McLaughlin dealership were friendly and patient with us and ou Doreen and Keith were a pleasure to work with. Very pleasant and friendly. Every one at McLaughlin dealership were friendly and patient with us and our two young girls. More

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