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Donta Lewis
Donta Lewis at BMW of Alexandria

Donta Lewis

Loaner Department

BMW of Alexandria

499 South Pickett Street
Alexandria, VA 22304

4.2
5 Reviews
4.2

5 Reviews

Write a Review

5 Reviews of Donta Lewis

May 31, 2025

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Employee Rating

The service is becoming better. I appreciate seeing the subtle changes and the focus on better customer service on the front end. Please continue. More

by Queeneelove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

BMW of Alexandria responded

Thank you for noticing the improvements! We truly appreciate your feedback and your encouragement to keep focusing on excellent customer service. We look forward to continuing to provide you with an even better experience.

May 30, 2025

Dealership Rating
Employee Rating

Excellent ball the way around. This is my 6th vehicle with you! Thanks fir your great service. More

by stephentrippe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Ong, Todd Hartje, Fritz Liebig, Allen Hilbert, Marcello Minor, Jack Lindeman, Anisha Mills, Aido Niri

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Jun 05, 2025

BMW of Alexandria responded

Thank you for your continued loyalty and kind words! It’s an honor to have helped with your sixth vehicle. We appreciate your trust and look forward to serving you for many more years to come!

May 29, 2025

Dealership Rating
Employee Rating

They were able to fit me in with an emergency tire repair and then took care of the standard servicing that BmW Rockville failed to do. All the staff were pleasant and friendly. More

by jr.price.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

BMW of Alexandria responded

Thank you for sharing your experience! We’re glad our team could assist when you needed it and appreciate your kind words about our staff. Looking forward to seeing you again!

May 06, 2024

Dealership Rating
Employee Rating

Please have General Manager call me directly. Horrible customer service for a BMW Dealership. Thank you More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Hartje, Fritz Liebig, Allen Hilbert, Marcello Minor, Jack Lindeman, Anisha Mills, Aido Niri

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May 06, 2024

BMW of Alexandria responded

We're sorry to hear about your negative experience. Please email careteam@bmwofalexandria.com for further assistance.

August 15, 2023

Dealership Rating
Employee Rating

Erin was great. Thank you for taking care of me. I was blessed the way she treated me and sold me my dream car. Best Employee of the month More

by Dak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Balaban

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Aug 17, 2023

BMW of Alexandria responded

Congrats on your dream car! Thank you for the 5-star review and kind words!

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