Donnie Holcomb | Page 26

Overall l was disappointed with my service, especially from the finance department. I had at least 5 unauthorized inquiries, my c score was779, husband 759. from the finance department. I had at least 5 unauthorized inquiries, my c score was779, husband 759. More

by charlesstamps9 Verified Customer Verified Customer

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Northside was the best car buying experience I think I have ever had...and I have bought over 25 cars in my life. Absolutely beautiful dealership and Donnie was the best to work with! have ever had...and I have bought over 25 cars in my life. Absolutely beautiful dealership and Donnie was the best to work with! More

by david@turrentineinsuranceagency.com Verified Customer Verified Customer

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It was a pleasant experience especially with Donnie. We look forward to working with Northside Lexus in the future. Thank you, thank you, thank you! look forward to working with Northside Lexus in the future. Thank you, thank you, thank you! More

by MIKE ANDERSON Verified Customer Verified Customer

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Great experience Great Experience - excellent customer service. Donnie was knowledgeable and patient and a pleasure to work with. Highly recommend this dealership, Do Great Experience - excellent customer service. Donnie was knowledgeable and patient and a pleasure to work with. Highly recommend this dealership, Donnie and the entire staff. More

by RYAN.ROTH Verified Customer Verified Customer

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Good car dealership! I like to shop here! Been here 2016 for my car and this year for my son car! Donnie Holcomb sale rep. and Marcus Atkin at finance dept. are very good at customer service! It’s a pleas for my car and this year for my son car! Donnie Holcomb sale rep. and Marcus Atkin at finance dept. are very good at customer service! It’s a pleasure to work with them!!! Thank you! More

by hannanguyen5 Verified Customer Verified Customer

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Very easy to work with and not pushy. Finance team was very helpful in developing a payment plan that worked for me. Also made recommendations for a warranty plan that made sense rather just trying to sal very helpful in developing a payment plan that worked for me. Also made recommendations for a warranty plan that made sense rather just trying to sale me stuff I didn't need. More

by aggzs Verified Customer Verified Customer

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This is my second Lexus , where both times I walked in, and three hours later drove out in a new car. Neither time was I planning on buying a car that day. I’ve owned every , where both times I walked in, and three hours later drove out in a new car. Neither time was I planning on buying a car that day. I’ve owned every luxury band of car; Mercedes, BMW, Jaguar, and Range Rover. My first Lexus 200 NX, was my favorite! I recently replaced it with The UX, and I’ve yet to really drive any distance, I love the sporty style of the exterior. I also am delighted with the changes made to the on board navigation and dashboard. The service has been excellent, and usually very quickly in and out. I recommend would and do tell my friends about my experience with Lexus. More

by PATTYSLATIDA Verified Customer Verified Customer

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Easy to deal with and great people The new facilities are very nice. Every person we worked with was very nice and new their jobs and the products. Good job overall by the entire group. The new facilities are very nice. Every person we worked with was very nice and new their jobs and the products. Good job overall by the entire group. More

by JDEBLIEUX Verified Customer Verified Customer

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So far, so good 👍 First time buyer at this dealership and I have been thoroughly impressed with the leap in customer service from previous dealerships I have endured. I First time buyer at this dealership and I have been thoroughly impressed with the leap in customer service from previous dealerships I have endured. I did my research ahead of time and the car on hand was not exactly what I had in mind, but the sales consultant I worked with, Donnie Holcomb, was very knowledgeable; he made very sound, logical explanations on the strengths the car and it did not take me too long to reconsider. He did a very thorough job addressing my initial resistance and made sure the deal was as stress free as possible. I walked away very pleased and legitimately stunned at how smooth it all went. As for the car: so far, so good. In many ways, it feels like my first real adult car... in that the buttons are not blanks and actually correspond to some functionality. And boy, is there is functionality out the wazzoo. My background is in IT, so I thought I'd have a pretty good handle, but I am ever grateful for getting assigned a technology specialist to go over some highlights. The tech specialist, Ava Pierce, did a fine job going over the basics. I am very grateful for the smooth experience so far. One good indicator of how a dealership treats their customers is by spending a little time in the service waiting lounge. On my first visit here, after completing the deal, I sat in the waiting lounge for a little while and noticed people actually seemed happy to be there: smiling and chatty. It was unexpected, but in a good way. I'm very thrilled to experience this level of customer attention. Thank you, Donnie and team More

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Purchased a new car to lease - Worked with the same sales person for my second purchase Donnie Holcomb - 10 out of 10 on meeting my needs The car we discussed was prepped and Worked with the same sales person for my second purchase Donnie Holcomb - 10 out of 10 on meeting my needs The car we discussed was prepped and ready to go when we got there! More

by WCGSTX Verified Customer Verified Customer

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