Donna Shankman
Donna Shankman at Braman BMW West Palm Beach

Donna Shankman

Client Advisor

Braman BMW West Palm Beach

2901 Okeechobee Blvd
West Palm Beach, FL 33409

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40 Reviews
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40 Reviews

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40 Reviews of Donna Shankman

August 30, 2025

Dealership Rating
Employee Rating

Bad service . Bad management horrible consumer service … front and back of the house is bad More

by Peteyrosado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 30, 2025

Braman BMW West Palm Beach responded

Please know that we take one star reviews and comments such as this to heart. As a customer service manager here I'm very interested to learn where we may have failed and how we can help make it right. Please tell me more about your experience at ron.brooks@bramanmc.com. Thank you.

January 09, 2025

Dealership Rating
Employee Rating

Great dealership, dishonest salesman. Many other fine people to work with here. I recommend Donna Shankman. More

by drrandyhandel
Recommend Dealer
Yes

Other Employees Tagged: Marc Jaffe

September 12, 2022

Dealership Rating
Employee Rating

Donna is great to work with. This is my 5th car with her. She is always available and responsive. I look forward to my next purchase with her. More

by jvafai
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 11, 2021

Dealership Rating
Employee Rating

Donna is the best!! I had lived in Palm Beach for 15 years before I moved to Ft. Lauderdale 12 years ago. For the 15 years I did live in Palm Beach I bought a new BMW every three years exclusively with More

by garymoskal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Grossman , Paul Simon

January 05, 2021

Dealership Rating
Employee Rating

Donna Shankman is very focused lady and knows how to close a deal. This is my second BMW bought with Donna. She has the knowledge and BMW interest at heart. Neil T. Empson Empson USA Inc. More

by Shardana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 02, 2021

Dealership Rating

Donna was outstanding! This was my best car buying/leasing experience that I have ever had, because of Donna. Donna is very professional, knowledgeable, patient, attentive, honest, and goes out More

by vcurcio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Sherman, Paul Simon, Roberto? in Finance, and my tech genius!

November 27, 2020

Dealership Rating

Donna thank you for your excellent professional service on our new x3. You made our lease from NY extremely easy. Also thanks for airport pickup. More

by Steven
Recommend Dealer
Yes

November 28, 2017

Dealership Rating
Employee Rating

Outstanding experience I recommend Donna for all your needs at Braman. Great time with the staff at Braman BMW. I will tell all my friends about the professionalism of Brama More

by NBCSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany White

Nov 29, 2017

Braman BMW West Palm Beach responded

Thank you so much for your feedback. Our staff strives to provide each and every customer with a world class experience and we appreciate your business. If there is anything you need please feel free to contact me as well at 561-242-3414. Best regards, Celine Pelofi – Customer Relations

November 21, 2017

Dealership Rating
Employee Rating

A1 Dealership You will never find a better dealership than Braman. I have purchased six cars from them and would never go anywhere else. Sales people are profession More

by Wakelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Herrera

Nov 22, 2017

Braman BMW West Palm Beach responded

Hi Wakelyn, We are so grateful for your feedback it is sincerely appreciated. Our staff strives to provide each and every customer with a world class experience and we appreciate your business. Please feel free to contact me also if you ever need anything at 561-242-3414. Best regards, Celine Pelofi – Customer Relations

November 03, 2017

Dealership Rating
Employee Rating

Wonderful personnel especially Donna it’s nice too see women Donna was amazing I will send all 120 k coworkers from American Airlines to her it’s nice to see a woman break the glass ceiling in corporate America More

by Honda16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Gilarmo, Donna was amazing and very knowledgeable a class act it’s nice to see women break glass ceilings in the corporate world I will send all my coworkers from American Airlines to Donna & braman BMW

Nov 03, 2017

Braman BMW West Palm Beach responded

Hello, Thank you so much for your feedback about your experience. Our staff truly strives to provide each and every customer with a world class experience and we appreciate your business. If there is anything you need please feel free to contact me at 561-242-3414. Best regards, Celine Pelofi – Customer Relations

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