Donna Nicholson
Donna Nicholson at Bill Utter Ford
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Donna Nicholson

Buy Here Pay Here Office Manager

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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13 Reviews
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13 Reviews

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13 Reviews of Donna Nicholson

March 28, 2025

Dealership Rating
Employee Rating

Adam had exceptional customer service. very attentive with following up and answering all questions. Adam made the process very swift and easy, not a lot of confusion at all. I’ll definit More

by kwanzamorgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 27, 2025

Dealership Rating

Great group of people , everyone was friendly and helpful during my purchasing journey. I highly recommend contacting Doyle Chaffin he knows the business very well. More

by rhawk16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

March 09, 2022

Dealership Rating
Employee Rating

Always polite and try to get the work done in a timely matter which can be difficult now with Covid and parts getting delivered I myself have trouble getting the supplies I need for my occupation More

by Stnickswoodcraft
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Schmitz, Phil Tysinger , Kyle White

February 01, 2022

Dealership Rating
Employee Rating

It’s always a 50 50 chance you get good service I love getting my oil change there because you can watch their the mirror and see the process I love that More

by Arangel0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Barrios

April 23, 2021

Dealership Rating
Employee Rating

Great team! Everyone is friendly and ready to help. I look forward to doing business again soon and also look forward to seeing if the service department is as good as the sales department. More

by kevinknight04
Recommend Dealer
Yes

March 10, 2021

Dealership Rating
Employee Rating

Excellent customer service, from initial greeting, evaluation of work I needed, quick/efficient completion of the work, and fast payment. Very nice waiting areas, too!! More

by georgew4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claire Jimenez , John Alexander

October 24, 2019

Dealership Rating

Fast and friendly! I originally planned on dropping my car off for an oil change and tire rotation, but the lady said it would be ready in just 1 hour, so I waited. The More

by cdub0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 15, 2019

Dealership Rating
Employee Rating

Service with a smile! Donna was a big help when retrieving my wife's car from repairs, as well as, making arraignments for my new trucks first oil change. More

by jason.hurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 13, 2019

Dealership Rating
Employee Rating

Dr Phil is the best! My 3rd purchase from Phil at Bill Utter. Absolutely outstanding! He works for you from start to finish. Everything is transparent, no hidden surprises More

by perrylevine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Tysinger

August 11, 2019

Dealership Rating
Employee Rating

Oil change and the works Everybody was nice and helpful . The lady in the service department helped me understand what needed to be done and the prices. Donna guided me to the More

by veronicagomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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