Donna Nicholson

Always polite and try to get the work done in a timely matter which can be difficult now with Covid and parts getting delivered I myself have trouble getting the supplies I need for my occupation matter which can be difficult now with Covid and parts getting delivered I myself have trouble getting the supplies I need for my occupation More

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It’s always a 50 50 chance you get good service I love getting my oil change there because you can watch their the mirror and see the process I love that getting my oil change there because you can watch their the mirror and see the process I love that More

by Arangel0708 Verified Customer Verified Customer

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Great team! Everyone is friendly and ready to help. I look forward to doing business again soon and also look forward to seeing if the service department is as good as the sales department. look forward to doing business again soon and also look forward to seeing if the service department is as good as the sales department. More

by kevinknight04 Verified Customer Verified Customer

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Excellent customer service, from initial greeting, evaluation of work I needed, quick/efficient completion of the work, and fast payment. Very nice waiting areas, too!! evaluation of work I needed, quick/efficient completion of the work, and fast payment. Very nice waiting areas, too!! More

by georgew4 Verified Customer Verified Customer

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Fast and friendly! I originally planned on dropping my car off for an oil change and tire rotation, but the lady said it would be ready in just 1 hour, so I waited. The I originally planned on dropping my car off for an oil change and tire rotation, but the lady said it would be ready in just 1 hour, so I waited. The waiting lobby was really nice with free WiFi too. Great service overall. More

by cdub0817 Verified Customer Verified Customer

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Service with a smile! Donna was a big help when retrieving my wife's car from repairs, as well as, making arraignments for my new trucks first oil change. Donna was a big help when retrieving my wife's car from repairs, as well as, making arraignments for my new trucks first oil change. More

by jason.hurst Verified Customer Verified Customer

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Dr Phil is the best! My 3rd purchase from Phil at Bill Utter. Absolutely outstanding! He works for you from start to finish. Everything is transparent, no hidden surprises My 3rd purchase from Phil at Bill Utter. Absolutely outstanding! He works for you from start to finish. Everything is transparent, no hidden surprises. My wife and I will 100% recommend Phil Tysinger to anyone looking for a vehicle. More

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Oil change and the works Everybody was nice and helpful . The lady in the service department helped me understand what needed to be done and the prices. Donna guided me to the Everybody was nice and helpful . The lady in the service department helped me understand what needed to be done and the prices. Donna guided me to the service department and what to ask for. More

by veronicagomez Verified Customer Verified Customer

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The BEST MOST HELPFUL Sales Personnel Doyle is an excellent Sales Personnel. I've bought several cars from him and each time has been easy peasy. This time I explained I had a hiccup in m Doyle is an excellent Sales Personnel. I've bought several cars from him and each time has been easy peasy. This time I explained I had a hiccup in my credit, and he told me "Its ok, I will make sure we get you taken care of, you let me worry about that, just tell me what you're wanting to driving away with." And to his word, I drove away in my "Oh So Cute" Escape! Thank you Doyle, and Bill Utter Ford for giving me a reliable and affordable SUV! (Doyle can not retire) More

by fm2164 Verified Customer Verified Customer

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Treated Like Family Roberto treats us like family and we have bought three cars from him because of this. The whole experience gets smoother every time we go in there and Roberto treats us like family and we have bought three cars from him because of this. The whole experience gets smoother every time we go in there and they take care of all the issues if there are any and they stand by their warranty. This is the best place in Texas to buy a vehicle and I would recommend it to anyone. Roberto goes above and beyond to make sure we are completely satisfied. We truly appreciated all of his assistance. More

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