Donavan Mehl

My first experience with the Service Department was AMAZING! Smooth, Quick, and Comfortable! Ultimate Customer Service at its finest! AMAZING! Smooth, Quick, and Comfortable! Ultimate Customer Service at its finest! More

Report | Print

Can always rely on Sunset Hills Subaru to service my car satisfactorily. I like that they send a video of any progress or problems found. satisfactorily. I like that they send a video of any progress or problems found. More

Report | Print

Pleasant check in at the counter. Services rendered to my vehicle was efficient. However, I was affronted by the service rep stating that my car battery by all indications tested le Services rendered to my vehicle was efficient. However, I was affronted by the service rep stating that my car battery by all indications tested less than satisfactory and would be happy to assist in purchasing a new battery from Subaru. I stated that I recently purchased that battery somewhere else out of necessity. He inquired where I had purchased said battery. Again, I was affronted by such inquires for when he responded in a slightly condescending tone that my battery was a rebuilt; for the place where I purchased it that is what they sell. Seriously! I maybe a middle aged female, however, I grew up as little grease xxxxxx back in the day. I know a sales pitch and insult when I see it. Along with a fixed income, purchasing a Subaru battery is quite out of picture. More

Report | Print