Donald Yaw Bonsu

Charged me $375 for basically just an oil change! ! Labor for the oil change was some $260 !! Will not be going back for my future service needs ! Labor for the oil change was some $260 !! Will not be going back for my future service needs More

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This provided Great customer service and met my expectations. Left with the car that I wanted expectations. Left with the car that I wanted More

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Great place to purchase car, very professional environment. Would recommend all to purchase there in the future environment. Would recommend all to purchase there in the future More

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Everything from the beginning to end of the buying process was excellent. Everyone was friendly, professional, and made me and my wife feel friendly. Donald Bonsu was our Sales rep. He was genuine in process was excellent. Everyone was friendly, professional, and made me and my wife feel friendly. Donald Bonsu was our Sales rep. He was genuine in his communication, he was not pushy, he was very knowledgeable, and ensured he gave us the best possible pricing the first time. James Nuyen was our finance rep. His explanation of the paperwork made it very easy to understand. Thank you Audi Arlington for such a great experience More

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This has to be the worst Audi service department in Virginia! I literally hate calling and going to this place. Customer service is horrible, loaner service is horrible but call the sales department Virginia! I literally hate calling and going to this place. Customer service is horrible, loaner service is horrible but call the sales department and they treat you like royalty! Looks like customer service is not a priority here but getting your money then telling you to “F” off is! It’s a shame that you go into a prestigious auto dealership and get horrible service AFTER they got you with a great sales pitch! They need to hire new service reps throughout the entire dealership and properly train their staff on customer service and just plain customer service etiquettes! More

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It is beyond brazen that the"GENERAL MANAGER" KOSTA would CONDUCT such DEFAMATORY ALLEGATIONS. Men like him take advantage of their positions and should not even be considered a "GM". They are considered GA CONDUCT such DEFAMATORY ALLEGATIONS. Men like him take advantage of their positions and should not even be considered a "GM". They are considered GARBAGE! Most of these dealership men love to play dirty and also all of them are married. They all cheat on their wife/spouses on the daily basis. On top of that screw over clients while they purchase vehicles. All of them are scammers and scam customers on THE DAILY. (Keep in mind this is not the only dealerships that does this) ITS ALLLLLL OF THEM in DMV. These men who run this place are literal amateurs, savages and clowns. It's a WHOLE xxxx circus in there. THE DISRESPECT and ALLEGATIONS needs to be corrected and hopefully they learn to even follow their own policy's but it's OBVIOUS they do not follow their own procedures. KOSTA hope you LEARN how to not just be a GM but to learn how to BE A ACTUAL MAN and level up in life. You're giving a lot of ROOKIE GM energy and broke boy vibes. Hope you get well soon because that SH** is a DECEASE🤡🤢🤢🤢🤮🤮🤮🤧🤧🤧🤐🤐🤐🤐 More

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