Don Post

Brought my car in for a b service, the gentleman helping me was great. But about 3 hours later, my check engine light comes on. I call the service department to no answer so I spoke with the online represen me was great. But about 3 hours later, my check engine light comes on. I call the service department to no answer so I spoke with the online representative whom told me I will be getting a call…. Still no call and now I have my daily commuter parked because I don’t know what’s going on. More

by madison.brown Verified Customer Verified Customer

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Great experience start to end. Abel helped me order the vehicle I wanted, he explained all the options and packages available to me. He was very helpful in making decisions when I Abel helped me order the vehicle I wanted, he explained all the options and packages available to me. He was very helpful in making decisions when I asked but also not pushy, he let me make it “my car.” Able kept me informed throughout the ordering process as well as giving me updates on the timeline and delivery schedule. When the vehicle finally arrived he made the purchase process as streamlined as possible. He was very thorough yet didn’t drag on and on when checking me out on all the new technology. I know I can get a hold of him if I need any new questions answered. Abel at Mercedes-Benz of Salem is The Guy! More

by DOUGLAS.ROB Verified Customer Verified Customer

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Prompt and Courteous service. Easy in and out. Friendly. On time. Work done as agreed. Easy in and out. Friendly. On time. Work done as agreed. More

by bdouglas2 Verified Customer Verified Customer

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They have been amazing when other dealerships didn't even acknowledge I was on the lot. They have my business for life. I have told this to the owner. acknowledge I was on the lot. They have my business for life. I have told this to the owner. More

by ZEROGRAVITYVAULTERS Verified Customer Verified Customer

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Love dealing with the people at Salem Mercedes. Always give us a fair shake, and honesty seems to rule their way Always give us a fair shake, and honesty seems to rule their way More

by DHERNDONWAI Verified Customer Verified Customer

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The service for my 2022 Mercedes EQS WAS GOOD. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. no service . I assume under least contract.mercedes dealer should cover. It is Mercedes property. I have to deal with this matter More

by VANKHA503 Verified Customer Verified Customer

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I absolutely adore the staff there. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. More

by c.darensburg Verified Customer Verified Customer

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As always the staff is friendly and efficient. Highly recommended this dealership to friends and family. Highly recommended this dealership to friends and family. More

by SPEEDY Verified Customer Verified Customer

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The service team is excellent. I always expect a delay in having a service team get back to me when I use the text message option. Mercedes of Salem is very quick to respond and is I always expect a delay in having a service team get back to me when I use the text message option. Mercedes of Salem is very quick to respond and is flexible with scheduling. More

by BDRETKE Verified Customer Verified Customer

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Bought several cars at the dealership and always had a great experience. Love my G wagon. great experience. Love my G wagon. More

by DIANEDONOFRIO Verified Customer Verified Customer

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