61 Reviews
Write a Review61 Reviews of Don Palanzi
December 16, 2024
Great Customer Service and attention to detail was very good. A bit inconvenienced by not having any loaners seeing the dealership was in the middle of changing ownership. good. A bit inconvenienced by not having any loaners seeing the dealership was in the middle of changing ownership. More
December 03, 2024
Stuff Friendly and flexible, they sold me a beautiful car but the intest rate was high but the intest rate was high More
Other Employees Tagged: Chris Saraceno, Greg Roberts, Maria Muscarella
December 02, 2024
I've had the pleasure of working with Martin as my service advisor for some time now, and I can’t say enough good things about all of my experiences with him, including on the work that was done recen service advisor for some time now, and I can’t say enough good things about all of my experiences with him, including on the work that was done recently. From start to finish, Martin is always exceptionally responsive and communicative, keeping me updated every step of the way. Whether it was the initial discussion of the issues with my car or explaining the warranty coverage through final repair, Martin’s thoroughness and expertise is clear! Martin also goes the extra mile to smooth the entire process - for example, he was able to ensure that I'd be able to use a loaner for an extended period of time while I was in the middle of moving. I would definitely recommend him to any future customers! More
November 28, 2024
Martin was excellent in his service to me and overseeing my car. This is the best customer service I have received at an Infiniti dealership since I have owned my car. I will definitely return. my car. This is the best customer service I have received at an Infiniti dealership since I have owned my car. I will definitely return. More
November 27, 2024
Excellent customer service and satisfaction. He was a very prompt, personal, and professional representative. He showed a keen interest in ensuring a solution to my vehicle problem and made sure He was a very prompt, personal, and professional representative. He showed a keen interest in ensuring a solution to my vehicle problem and made sure the vehicle received the complimentary wash. More
November 25, 2024
Martin is fantastic. He consistently goes the extra mile to make sure everything is handled smoothly and efficiently. His attention to detail and commitment to helping cu He consistently goes the extra mile to make sure everything is handled smoothly and efficiently. His attention to detail and commitment to helping customers really stand out. It’s always a great experience working with him—reliable, professional, and so easy to work with. Five stars! More
Other Employees Tagged: Martin
November 21, 2024
Thank you for always taking such great care of us and our car. Martin is always a pleasure to work with and we appreciate the thorough inspections and fair pricing. car. Martin is always a pleasure to work with and we appreciate the thorough inspections and fair pricing. More
Other Employees Tagged: Martin