Don Palanzi
Don Palanzi at INFINITI Of Melbourne
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Don Palanzi

Service Director

INFINITI Of Melbourne

100 N Harbor City Blvd
Melbourne, FL 32935

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4.6
61 Reviews
4.6

61 Reviews

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61 Reviews of Don Palanzi

December 16, 2024

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Employee Rating

Great Customer Service and attention to detail was very good. A bit inconvenienced by not having any loaners seeing the dealership was in the middle of changing ownership. More

by hillme1966
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Recommend Dealer
Yes

December 03, 2024

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Stuff Friendly and flexible, they sold me a beautiful car but the intest rate was high More

by rawady1
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Finance Experience
Recommend Dealer
Yes

December 02, 2024

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Very friendly and helpful service. Will be coming back for all service needs in the future. More

by KARL.BRENTON423
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Recommend Dealer
Yes

December 02, 2024

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I've had the pleasure of working with Martin as my service advisor for some time now, and I can’t say enough good things about all of my experiences with him, including on the work that was done recen More

by SHAWRON.WHITE
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Recommend Dealer
Yes

November 29, 2024

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We had a great experience with the app patment, our rep, and the vehicle repair More

by JAYSILVER
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Recommend Dealer
Yes

November 28, 2024

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Martin was excellent in his service to me and overseeing my car. This is the best customer service I have received at an Infiniti dealership since I have owned my car. I will definitely return. More

by DONZA75
Service Price Transparency
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Recommend Dealer
Yes

November 27, 2024

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My seevice advisor is very knowledgable and friendly. They have great customer service as well. More

by JULIE_WOLSZCZAK
Service Price Transparency
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Recommend Dealer
Yes
Nov 28, 2024

INFINITI Of Melbourne responded

Julie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 27, 2024

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Excellent customer service and satisfaction. He was a very prompt, personal, and professional representative. He showed a keen interest in ensuring a solution to my vehicle problem and made sure More

by michael.lazarus 9738
Service Price Transparency
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Recommend Dealer
Yes
Nov 28, 2024

INFINITI Of Melbourne responded

Michael, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 25, 2024

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Employee Rating

Martin is fantastic. He consistently goes the extra mile to make sure everything is handled smoothly and efficiently. His attention to detail and commitment to helping cu More

by TRACIS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin

Nov 25, 2024

INFINITI Of Melbourne responded

Tracis, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 21, 2024

Dealership Rating
Employee Rating

Thank you for always taking such great care of us and our car. Martin is always a pleasure to work with and we appreciate the thorough inspections and fair pricing. More

by SMCNEELY36
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin

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