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Don Pagel

Overview Reviews (24) Inventory (724)

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Don Pagel

Service Advisor

Findlay Chevrolet

6800 S Torrey Pines Drive
Las Vegas, NV 89118

4.2

24 Reviews

4.2

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (24) Inventory (724)

24 Reviews of Don Pagel

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October 30, 2025

Dealership Rating

Employee Rating

Great service every visit. I have purchased several vehicles at Findlay chevrolet and always have them serviced there as well. I have purchased several vehicles at Findlay chevrolet and always have them serviced there as well. More

by RACEONEONE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Benny Cueto, Conan Molinaro, G Thatcher, Jose Torres, Nick Lautenbach, Rodrigo Gonzales, Rory Suber

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Oct 30, 2025 -

Findlay Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Chevrolet, we look forward to having you as a valued customer for many years to come! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

October 18, 2025

Dealership Rating

Employee Rating

Don Pagel, the Service Manager, is absolutely outstanding! You are very lucky to have him. outstanding! You are very lucky to have him. More

by LGJK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2025 -

Findlay Chevrolet responded

Thanks for sharing your thoughts about your experience with Findlay Chevrolet. We appreciate your business and hope to see you again soon! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

October 15, 2025

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Employee Rating

Everytime I take my vehicle to the shop is always 1000. 00 dollar fixing. Bunch of scammers 00 dollar fixing. Bunch of scammers More

by RMARLANG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lana Garceau, Rachel Singleton, Carlos Espinoza, Conan Molinaro, Denise Kipling, Doug Stephenson, Nick Lautenbach, Rodrigo Gonzales, Paul Schroeder

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Oct 16, 2025 -

Findlay Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Terry Stump Service Manager TStumpJr@findlayauto.com

October 06, 2025

Dealership Rating

Employee Rating

Work promised to be done by certain time was indeed done and vehicle was returned to me with future recommendations and vehicle was returned to me with future recommendations More

by ODISREID

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Arthur

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Oct 06, 2025 -

Findlay Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Chevrolet! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

September 26, 2025

Dealership Rating

Employee Rating

James was my very knowledgeable salesman Got a terrific deal on an Eqiuinox EV R S just way o would have ordered the car from scratch. End of the day I now have a complicated car to learn deal on an Eqiuinox EV R S just way o would have ordered the car from scratch. End of the day I now have a complicated car to learn More

by MICHEALPLATT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Arthur

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Sep 26, 2025 -

Findlay Chevrolet responded

September 14, 2025

Dealership Rating

Employee Rating

Another great experience at Findlay Chevrolet. My SA Don is fantastic. Kept me updated on the status of the repairs and zero issues when I got the truck back. My SA Don is fantastic. Kept me updated on the status of the repairs and zero issues when I got the truck back. More

by Deanewalker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 14, 2025 -

Findlay Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

September 11, 2025

Dealership Rating

Employee Rating

I came to the conclusion that everyone coming to do service is just one more car, one more customer. There is never urgency and everyone lacks on customer service. No one cares, different sales person service is just one more car, one more customer. There is never urgency and everyone lacks on customer service. No one cares, different sales person have different opinions on how much time the repair will take. Overall, I’m sure there are many satisfied customers but unfortunately I’m not one of them. Good luck! More

by INFO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Rachel Singleton, Benny Cueto, Carlos Espinoza, Conan Molinaro, Dalia Calvert, Doug Stephenson, Jose Torres, Nick Lautenbach, Rodrigo Gonzales

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Sep 15, 2025 -

Findlay Chevrolet responded

September 08, 2025

Dealership Rating

Employee Rating

I am not sure who Paul Schroeder is. Not impressed with Lyndsey. Never experienced this type of of service at Findlay and I have purchased several vehicles from Findlay Chevrolet Not impressed with Lyndsey. Never experienced this type of of service at Findlay and I have purchased several vehicles from Findlay Chevrolet More

by ALCO.HALL96

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Masluk, Ali Alkoussa, Paul Schroeder , Lyndsey 1 star

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Sep 08, 2025 -

Findlay Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com

May 19, 2024

Dealership Rating

Employee Rating

Dependable service -- back up their work -- Don Pagel is an astute & caring Service Advisor -- I am a repeat customer an astute & caring Service Advisor -- I am a repeat customer More

by jhancockhsd

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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March 13, 2024

Dealership Rating

Employee Rating

Findlay Chevrolet has been very good to me. I bought 4 cars and have referred 7 buyers all of them purchasing cars. The service department is also the best. Straight forward and no gimmicks. I bought 4 cars and have referred 7 buyers all of them purchasing cars. The service department is also the best. Straight forward and no gimmicks. More

by nypdbobbyt42

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Fleming, George Herold, Mike Arthur

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