Don Moon | Page 14

We went to the dealership on a very busy day and Don Moon managed our experience very well. He was knowledgeable and helped us decide which Explorer to lease. We were also pleased he kept us informed on managed our experience very well. He was knowledgeable and helped us decide which Explorer to lease. We were also pleased he kept us informed on the buying process as he worked with a few other buyers. More

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Process was a little slower then I had hoped for but considering the extent of process, acceptable and very complete, right down the the locking lug nuts on old car transfered to new one. considering the extent of process, acceptable and very complete, right down the the locking lug nuts on old car transfered to new one. More

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My 2010 E-150 conversion van I purchase from Taylor Ford was riding rough, over and over they told me there was nothing they could do, they told me the vehicle was beefed up to a E-250 suspension (E-250 lea was riding rough, over and over they told me there was nothing they could do, they told me the vehicle was beefed up to a E-250 suspension (E-250 leaf springs added) by explorer van co. after three visits I went back to the service department and told them the left front wheel was riding bumpy, the tire threads was busted and they ordered a new tire, after more visits I went back and told them the van was still riding rough, again they told me there was nothing they could do, one of the service guys told me to take the vehicle to downriver spring service on dix road, the front & rear shocks had to be replaced two of the shocks was leaking. the service department should have checked my shocks and suspension due to the fact that my van was under warranty I had to pay $450.00 to replace my shocks, I was also told by the customer service manager not to bring my vehicle back to Taylor Ford to be serviced. (because of my ethnic group?) I HOPE NOT More

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Taylor Ford is a great dealership to do business with and so is my salesman Don Moon. No hassles, no long waiting just go in and drive out with a new car of your choice. They take care of everything, this is so is my salesman Don Moon. No hassles, no long waiting just go in and drive out with a new car of your choice. They take care of everything, this is a far cry from the other dealerships i use to deal with. I would recommed anyone who asked me to go to Taylor Ford and ask for Don Moon. More

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DON MOON IS THE BEST. HE ALSO GOES ABOVE AND BEYOND TO GET THE VEHICLE I'M LOOKING FOR, WITH ALL THE EQUIPMENT AND A GOOD PRICE. HE MAKES THE WHOLE LEASE PROCESS VERY EASY AND THE VEHICLE READY FOR DELIVE GET THE VEHICLE I'M LOOKING FOR, WITH ALL THE EQUIPMENT AND A GOOD PRICE. HE MAKES THE WHOLE LEASE PROCESS VERY EASY AND THE VEHICLE READY FOR DELIVERY ON TIME. More

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don moon was excellant,very attentive and explained everything 2 us(my wife and i leased 2 cars)the price wasnt what i expected,we leased the 2 cars because all of the ads in the paper,(and that goes everything 2 us(my wife and i leased 2 cars)the price wasnt what i expected,we leased the 2 cars because all of the ads in the paper,(and that goes for all the dealershhips)border on false advertising to bring people in .i could have gotten the cars for a little cheaper at village ford,but taylor ford is closer to my home and we really liked don....we both love our fusions very much and i guess i cant complain about the price to much,,,although the dealership gave us an extra 250 dollar coupon on top of our trade ins,both of our oldsmobles were valued at 1000 a piece(or that is what i thought)but we did not get the extra 250 per car with the coupons ....other than that,everything was excellant,but that is why i just put down good instead of great for the price,(because i think we should have gotten those 2 coupons added to our trade ins).will definantly come back to this dealer and don moon when our lease is up....overall 4 and a half stars out of 5,not too shabby. More

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Don moon and the financing derpartment were more than helpful when getting us into our new truck. Don was very understanding and listened to everything we told him, he didn't try to push a vehicle on us helpful when getting us into our new truck. Don was very understanding and listened to everything we told him, he didn't try to push a vehicle on us we didn't want or need. The finance department worked very diligently to get us financed with the best rate possible even though our credit wasn't the greatest. We will definitely return to see Don and Taylor ford for our next vehicle purchase. Thank you for everything. More

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We were able to trade in our 2010 Escape for a bigger vehicle and saved $20/month. Don provided prompt service and often goes above and beyond to find what we are looking for. vehicle and saved $20/month. Don provided prompt service and often goes above and beyond to find what we are looking for. More

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came into the dealer to get a price on a lease. Don Moon assisted in getting an appraisal for my current vehicle, spoke with the finance manager on my behalf, had the gap insurance and disability insurance assisted in getting an appraisal for my current vehicle, spoke with the finance manager on my behalf, had the gap insurance and disability insurance already calculated into the price he quoted me. I arrived at 9:30 AM selected my vehicle, came back after lunch and had the new car keys in my hand by 1:30 PM. I have never had a vehicle purchase go so smoothly before. Don and everyone involved was GREAT. More

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I have given the rating I have because I have found, after purchasing two vehicles with Don Moon at Taylor Ford, that I can trust him and the dealership. We plan to return to Taylor Ford for future vehi after purchasing two vehicles with Don Moon at Taylor Ford, that I can trust him and the dealership. We plan to return to Taylor Ford for future vehicle purchases. More

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