Don Milosch Jr
General Manager
Serra Chrysler Dodge Jeep RAM Lake Orion
3800 S Lapeer Rd
Lake Orion, MI 48359
25 Reviews
Write a ReviewDealership Experience
33 yrs, 7 mos
Languages Spoken
English
25 Reviews of Don Milosch Jr
March 09, 2024
I'm stuck in the middle. I came from northern Michigan to buy a car in aLake Orion. I brought a cashier check for the approximate price of the car, but after my trade-in, I w I came from northern Michigan to buy a car in aLake Orion. I brought a cashier check for the approximate price of the car, but after my trade-in, I was owed a refund. I was told that the check would be mailed. It is now two months and many calls later and still no check. The current dealership blames the old owners but have been completely unhelpful. You'd think they'd make good to ensure a satisfied customer. My advice to you is stay away. This dealership is not interested in you once they've made the sale. More
Other Employees Tagged: John O'Connor
December 02, 2023
Bassam was a true magician. My search for the perfect vehicle at a reasonable price began in my hometown of Romeo. The search went on for days until I ended up at here in Lake My search for the perfect vehicle at a reasonable price began in my hometown of Romeo. The search went on for days until I ended up at here in Lake Orion. I wasn’t sure it was going to happen at a price I could afford, let alone, get a top-of-the-line vehicle. Bassam was patient, gracious, and accommodating during the process. The first day I met with him, he told me what could offer. I wanted to still shop around, and I needed to get a good price for my vehicle so that I could pay down the loan. Bassam kept contact with me, and by the end of the next week I was driving a brand new Jeep grand Cherokee limited out of his dealership with a monthly lease payment that was lower than every dealership I visited. It felt like an early Christmas present. I have already recommended him to several colleagues. I made sure I took business cards from his desk to pass them out. Everyone, I talk to wanted one of his cards. I highly recommend Bassam for anyone looking for an amazing vehicle at a great price. More
Other Employees Tagged: Bassam Tariq
October 11, 2023
Just picked up our new 2024 Ram Rebel. Every aspect of service we received there was top notch. From the owners, the wonderful Milosh family, our salesman, Michael Gizzi, Dan Miller in fin Every aspect of service we received there was top notch. From the owners, the wonderful Milosh family, our salesman, Michael Gizzi, Dan Miller in finance. We ordered it special from factory. The team kept us well informed & updated through whole process. So appreciate your professional courtesy & complete service! More
Other Employees Tagged: Michael Gizzi, Kevin Wiet , Mark Milosh, Dan Miller
September 01, 2023
I have enjoyed working with Michael Gizzi over the years. Always a good outcome. I will be back! Always a good outcome. I will be back! More
Other Employees Tagged: Michael Gizzi, Kevin Wiet , Everyone
August 08, 2023
Bob is the best he does a awesome job best customer service person you have service person you have More
Other Employees Tagged: George Essa, Kevin Wiet
June 26, 2023
Do not do business with them! Went to buy out my lease due to low miles and cost of the buy out. The dealer added another $1k to the buy out figure. They claimed it’s the b Went to buy out my lease due to low miles and cost of the buy out. The dealer added another $1k to the buy out figure. They claimed it’s the bank that asked for the fee. I have confirmed with the bank that they have given the dealer a buyout figure $1k less than what the dealer is charging me. They also said there are no additional fees. Never buying a vehicle from them again. More
Other Employees Tagged: George Pappas, Kevin Wiet , Tommy Minnehan
July 16, 2022
Excellent service every time. Always nice and quickly done. Nice waiting area so that we can get snacks and relax. Always nice and quickly done. Nice waiting area so that we can get snacks and relax. More
Other Employees Tagged: George Pappas, Kevin Wiet
July 07, 2022
Absolute worse dealer experience in 30 years! After waiting 3 weeks for a service appointment my new 1,000 mile Jeep was in service for 49 days and this WAS NOT a part’s availability issue. The After waiting 3 weeks for a service appointment my new 1,000 mile Jeep was in service for 49 days and this WAS NOT a part’s availability issue. They don’t answer or return calls and they are less than truthful when you finally speak to someone. Frankly, they don’t care about service and I was told that directly by Management. More
April 29, 2022
Although I was disappointed that my truck transmission needed replacement, I was very glad I brought it to the dealership. Service staff was friendly and helpful needed replacement, I was very glad I brought it to the dealership. Service staff was friendly and helpful More
Other Employees Tagged: Jim Gentry 5 star