Dealership Experience
8 yrs, 6 mos
31 Reviews
Write a Review31 Reviews of Don Little
July 19, 2024
Agreed to the price on a car, put down a deposit, and was never informed when it arrived. When I reached out to Don for an update, I was ignored until I received a call from someone else saying there was a m never informed when it arrived. When I reached out to Don for an update, I was ignored until I received a call from someone else saying there was a mistake in their system and they couldn't locate my information on the car I put a deposit on, so they sold the car to someone else. More
July 23, 2021
BUYER BEWARE!!! I came in via the buying service provided by GEICO TRUECAR. The sales manager simply ignored the buying service price and started with the circus act of trying to negotiate an alrea provided by GEICO TRUECAR. The sales manager simply ignored the buying service price and started with the circus act of trying to negotiate an already pre-negotiated deal. Ourisman Hyundai of Bowie does not treat a well qualified buyer with respect. Clearly, they are only really interested in exploiting less sophisticated buyers. More
June 21, 2021
I reached out multiple times over the course of a week and never received a response from Don Little. I escalated it to their concierge team/sales team management and still didn't hear back from them. Ter and never received a response from Don Little. I escalated it to their concierge team/sales team management and still didn't hear back from them. Terrible dealership. More
April 09, 2021
After several days of Internet car hunting, I finally came across this dealership and was assigned to Don. Don went a step further and drove the car to my home (25 miles from the dealership). Don listen came across this dealership and was assigned to Don. Don went a step further and drove the car to my home (25 miles from the dealership). Don listened to what I wanted and the price range I could afford and did not try to sell me a higher-priced car (as other car salesmen at other dealerships had done). He did not disappoint at all. In fact, the car I picked online was the same one I brought at the Internet price. Oh, but there is more to my experience. When I reached the department in which Mr. Little worked with making the numbers work, Mr. Little reduced the selling price so that the car was less than advertised which was a group effort (faces behind the scene), to make their customers happy. What a nice surprise!! Therefore, I am very pleased with the experience I had at Ourisman Hyundai of Bowie. In fact, my first impression is that they are a great group of professionals who enjoy their jobs and making their customers happy. In reading some of the recent reviews, I am glad that I did not know of this page because I am not sure if I would have conducted business with them. Anyway, at this point, I am glad that I did. More
Other Employees Tagged: Mr. Little
May 03, 2020
Great sales experience I had a wonderful experience at Ourisman, especially with Don Little. Don went the extra mile throughout the process. From start to finish, Don was pa I had a wonderful experience at Ourisman, especially with Don Little. Don went the extra mile throughout the process. From start to finish, Don was patient, thoughtful, and worked hard to make sure I got everything I needed. He has been helpful even post-sale and has been available to answer questions. Thank you! More
November 27, 2017
D Johnson Good experience. Happy with my purchase. Staff was friendly and very helpful. Wasn't sure I was going to buy that day but was pleased with the car and Good experience. Happy with my purchase. Staff was friendly and very helpful. Wasn't sure I was going to buy that day but was pleased with the car and they worked hard to get me into my budget. More
Other Employees Tagged: Renee Cameron, Mark Cooper, Donna Jones
November 27, 2017
Excellent customer service Great staff and customer service. Answered all my questions and was very helpful. I would definitely refer this dealership to friends. This is the Great staff and customer service. Answered all my questions and was very helpful. I would definitely refer this dealership to friends. This is the second car that I have purchased from this dealership. More
November 26, 2017
Impressed I was very well impressed, and surprised with how well I was treated. I was treated with respect and and courtesy, and was continually given confidenc I was very well impressed, and surprised with how well I was treated. I was treated with respect and and courtesy, and was continually given confidence that an arrangement could be made to suit my preferences and needs. I would love to continue an ongoing relationship with this dealer, for the life of this vehicle, and beyond. More
Other Employees Tagged: I'm sorry, I only remember the name of the salesman, that initially contacted me, and set up the deal.
November 05, 2017
New car We Asked for a price and it was delivered Thanks for everything Don. Your help and professionalism was great. Definitely will recommend anyone who’s l We Asked for a price and it was delivered Thanks for everything Don. Your help and professionalism was great. Definitely will recommend anyone who’s looking for a new car to come see you. Thanks again for everything!!!! More