Don Lewis

This is our 6th car we have purchased from Findlay , with Don Lewis as our rep. Don is very professional, and customer oriented, and we would certainly continue with him in the future. Our concern is that t Don Lewis as our rep. Don is very professional, and customer oriented, and we would certainly continue with him in the future. Our concern is that there never seems to be anyone to answer the telephone. This session is actually the third time we have been extremely frustrate in trying to reach someone by phone , (no matter which of the 4 numbers we try),) Last year Don was good enough to contact the Service Mgr., after a lengthy discussion with him , and his apologies, he assured us it would not happen again. But, the same problem existed again this year. After several hours of no response on the phone, we were exhausted, and resigned to call Don on his cell phone.. An hour later he responded, and resolved the issue.. We are long customers of Findlay, (long before you moved to Henderson), but because of this frustration we are considering another dealer...one with consideration enough to answer their phone! More

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The salesman Don was helpful, attentive and knowledgeable. The main issue is no one answers the phone at the dealership, including service. Have to go through the salesman to connect with anyon knowledgeable. The main issue is no one answers the phone at the dealership, including service. Have to go through the salesman to connect with anyone. More

by Jeandad Verified Customer Verified Customer

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This is the 6th vehicle we have purchased from Findlay and our wonderful salesman, Don Lewis. A very good experience all around. and our wonderful salesman, Don Lewis. A very good experience all around. More

by Jeandad Verified Customer Verified Customer

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Mobile service tech called ahead to signal arrival. Thorough work on vehicle. Courteous, respectful and professional. Thank you. Thorough work on vehicle. Courteous, respectful and professional. Thank you. More

by WOLV1 Verified Customer Verified Customer

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A truly amazing and gratifying experience to receive the kind of service that I did having my Nautilus diagnosed and repaired properly the first time and not having to worry about re do’s! Provably the best kind of service that I did having my Nautilus diagnosed and repaired properly the first time and not having to worry about re do’s! Provably the best dealership I have ever uncounted. My thanks to Keith for being a caring Service Advisor and to all the technicians who produced such excellent repairs! More

by OJI010 Verified Customer Verified Customer

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Keith Platt, service writer and great person is the reason we are driving our second Lincoln. Congratulations on having such a respectful , honest and devoted to customer service employee. Cheers reason we are driving our second Lincoln. Congratulations on having such a respectful , honest and devoted to customer service employee. Cheers More

by jonesboyz3 Verified Customer Verified Customer

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