Don Koch

Great staff,always eager to help out with your service needs. They get you in quickly and return your vehicle to you fast. Nice waiting area with complimentary snacks and drinks needs. They get you in quickly and return your vehicle to you fast. Nice waiting area with complimentary snacks and drinks More

by TBERNSTETTER Verified Customer Verified Customer

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They were accurate about timing once they said 45 Min for oil change! Meanwhile they returned the Truck washed and clean. Thanks you. oil change! Meanwhile they returned the Truck washed and clean. Thanks you. More

by yazanaqra Verified Customer Verified Customer

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Nic is really cool. . they were able to get my vehicle done in one day on the same day… i was basically a walk-in my car was diagnosed and repaired that same day..all oth . they were able to get my vehicle done in one day on the same day… i was basically a walk-in my car was diagnosed and repaired that same day..all other dealers were booking 3-6 weeks out More

by ebuchanan85 Verified Customer Verified Customer

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The Service Department is the best! ! Don, Nik and Joe always greet me when I arrive. The service is performed quickly and efficiently!! ! Don, Nik and Joe always greet me when I arrive. The service is performed quickly and efficiently!! More

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The Service Department is important in that it makes or breaks the dealership. I have been taking our cars to O’Fallon Buick GMC for quite some time. Don, Nik and Joe are very friendly and they explain th breaks the dealership. I have been taking our cars to O’Fallon Buick GMC for quite some time. Don, Nik and Joe are very friendly and they explain the service your vehicle needs and the cost for the repair. Because of them, my wife and I decided that we would purchase a new Terrain Denali from the dealership. In the sales department Walter Washington served us and did a great job. More

by robert.oldani52 Verified Customer Verified Customer

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Way too expensive was not informed of fees to turn off demo mode. Did wash the car it was appreciated. demo mode. Did wash the car it was appreciated. More

by shereesebe Verified Customer Verified Customer

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Made appointment on line which fit my schedule. Easy check in process when I arrived and service advisor explained what I asked them to do. I went to waiting area and had some coffee and snack. Dur Easy check in process when I arrived and service advisor explained what I asked them to do. I went to waiting area and had some coffee and snack. During the time for the service, I was able to get a little work done using the WiFi at the dealer. Service was completed in about the time they estimated. I paid for it at the cashiers office and it was parked inside ready for me to drive. Overall easy experience. More

by CSMJWM Verified Customer Verified Customer

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They do great work, Steven is their best tech they have. I would highly recommend Ofallon Buick GMC I would highly recommend Ofallon Buick GMC More

by wentzvillegiants Verified Customer Verified Customer

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Great dealership. The service department is first rate. The work is always completed in a timely manor. The service department is first rate. The work is always completed in a timely manor. More

by jamelong Verified Customer Verified Customer

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My service appointment was easy to schedule, fast check in, comfortable waiting area, quick service, excellent work. All employees very friendly, helpful and professional. Great experience! in, comfortable waiting area, quick service, excellent work. All employees very friendly, helpful and professional. Great experience! More

by coachdg67 Verified Customer Verified Customer

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