Don Houser

They mislead me to believe I was paying 237 for car but instead payment was 245.86. Did nothing to correct. I told Rom Beagle that May payment was 237 and although he had every opportunity to to tell me ot instead payment was 245.86. Did nothing to correct. I told Rom Beagle that May payment was 237 and although he had every opportunity to to tell me otherwise, he did not. More

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Top Notch!! We drove down from Loveland, OH. We were so satisfied with our experience. Our salesman, Don, was wonderful! He is definitely the gentleman you want to talk to. He made the buying experience satisfied with our experience. Our salesman, Don, was wonderful! He is definitely the gentleman you want to talk to. He made the buying experience a dream. Hat's off to y'all!!!! Thank you!! More

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Amazing Customer Service After dealing with a totaled car and getting the raw end of a used car deal with maintenance complications, Don and Dante saved the day. I originally After dealing with a totaled car and getting the raw end of a used car deal with maintenance complications, Don and Dante saved the day. I originally came to this dealership to buy a kia forte for college in the summer of 2017. They were amazing then as well but unfortunately that car was totaled in January of 2019. When I came back, Dante remembered me and was eager to help. They did everything they could to get me a reliable form of transportation for a price i could afford. We came in at 9 am, when the store opened, and I had my brand new 2019 Kia Rio by noon. I can't thank these guys enough. They were honest, upfront, and efficient. Thank you Don and Dante! Although I hope I don't have to see you all for a while, Jake Sweeney Kia will be the first place I go if I ever need a car. More

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Great service! Don was excellent. No hard sales pitch, good listener and attentive to my questions during and after I leased my Kia Soul. Many thanks for the exper Don was excellent. No hard sales pitch, good listener and attentive to my questions during and after I leased my Kia Soul. Many thanks for the experience. More

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Kia Niro Everyone was so helpful and patient with me during the entire buying process. They went above and beyond to make sure I had a great car buying experie Everyone was so helpful and patient with me during the entire buying process. They went above and beyond to make sure I had a great car buying experience. More

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Great Experience Everyone at this dealership was really friendly and made us feel comfortable! Car buying is very high one my list of things I hate, but these guys ma Everyone at this dealership was really friendly and made us feel comfortable! Car buying is very high one my list of things I hate, but these guys made it easy! Don Houser was great to work with and Coby Sweeney was also very friendly and helpful! This was a great experience! More

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Review  No buying experience is perfect. However I must say mine was pretty close. I am a customer service account coordinator for major grocery chains. Cust  No buying experience is perfect. However I must say mine was pretty close. I am a customer service account coordinator for major grocery chains. Customer service is my business. I know what I expect. My standards are based on the type of support that I give my own customers.  They are high. My experience with this dealership & the customer service sealed the deal for me. I received a welcome fairly soon after I entered the Sweeney Kia dealership. It wasn't too soon or too late. I spent almost three hrs with the sales person Don Houser and other members of the staff on a Sunday and came back the next day with my mind made up that I wanted to make my purchase with this dealership even before I had decided on a vehicle. Update 4 weeks later: I received a great deal with a remote start and all weather floor mats "after market" as part of the deal on to my 2018 Kia Sorento 7 passenger. The remote start was put in the same week and so far works perfectly! I received the front and 2nd seat floor mats just a couple weeks later. So excited! However, I am still waiting on a decision about the 3rd row seating floor mat/s which I understood was part of the deal. I did question it during, but did not make a fuss about details being "written out" on the addendum/coda. My sales person is still working on it. Just make sure you get any add on incentives "detailed and spelled out" on the addendum in "your wording". This way you will know exactly what to expect. A tip from the sales person side of me. Make sure that that a copy of the coda is in your hand separate from the other paperwork before you sign no matter what dealership you purchase with. It was not an issue at this dealership, just a friendly tip. I have found a factory 3rd row elsewhere for a little less if it doesn't happen here. So to wrap it up. Regardless of the outcome of the 3rd row mat, I am still extremely happy with my purchase so far. More

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Excellent Don Hauser make buying my new car easy . This is my third car with them . I love my new Kia Sorrento ! I would recommend you to visit them . Every Don Hauser make buying my new car easy . This is my third car with them . I love my new Kia Sorrento ! I would recommend you to visit them . Everybody there is really nice and helpful . Coby Sweeney he is really nice and he loves Hawaii. More

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Awesome people to work with!!! I could not have asked for a better salesman than Don Houser!!! His go 'em attitude was the best even though I wasn't for sure what is his name since I could not have asked for a better salesman than Don Houser!!! His go 'em attitude was the best even though I wasn't for sure what is his name since I had heard Doogie and DJ. The comradery between the sales force was something I haven't witnessed in a long time. Rom Beagle has probably been the best financing person I've ever dealt with. Would I go back, IN A HEARTBEAT. More

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