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Don Hardcastle
Don Hardcastle at Jim Norton T-Town Chevrolet
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Don Hardcastle

Service Advisor

Jim Norton T-Town Chevrolet

8130 E Skelly Dr
Tulsa, OK 74129

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Don Hardcastle

April 01, 2025

Dealership Rating
Employee Rating

Peanut did an amazing job of finding a vehicle that met all of our needs and wants. Even after the sale, he continued to work to make sure we were happy with our purchase! Everyone up there was top notch! More

by Khollingshead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hal Smith, Ant'juane 'Peanut' Baul, Steve Wiedower

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Apr 01, 2025

Jim Norton T-Town Chevrolet responded

Thank you for your outstanding review of Jim Norton T-Town Chevrolet! We’re thrilled to hear that our team was able to find you the perfect vehicle and continue to support you after your purchase. We appreciate your kind words about our staff and look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 14, 2025

Dealership Rating
Employee Rating

Don is an excellent service advisor. He's an honest man and an excellent communicator. I really appreciated how he treated my Corvette. More

by ryanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2025

Jim Norton T-Town Chevrolet responded

Thank you for your wonderful feedback! We truly appreciate your kind words about Don and are thrilled to hear how he treated your Corvette with care. At Jim Norton T-Town Chevrolet, we strive to provide exceptional service, and it's great to know that Don's honesty and communication made a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

January 16, 2025

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Employee Rating

Dealership got me through the entire process in under 2 hours. Gave me the best offer for my trade! More

by Awgunman75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Smart, Chad Martin

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Jan 17, 2025

Jim Norton T-Town Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that we could help you complete the process quickly and provide you with a great offer for your trade. At Jim Norton T-Town Chevrolet, we always strive to make the car buying experience as efficient and rewarding as possible. We look forward to seeing you again for your future vehicle needs! Sincerely, Courtney, Jim Norton Auto Group

April 13, 2024

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Employee Rating

The team at TTOWN Chevy was very polite and helpful getting me out of a car we weren’t happy with More

by fixurxxxx983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hal Smith , Don Lindsey, Jeff Olsen, Ezra Phipps, Derek Pressler

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Apr 15, 2024

Jim Norton T-Town Chevrolet responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 06, 2024

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Employee Rating

You was very professional and personable. I had a great experience purchasing a vehicle and never felt pressured. If you are looking for a new vehicle, definitely check out T Town and ask for More

by Andrea Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Martin , Tou Moua

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Apr 08, 2024

Jim Norton T-Town Chevrolet responded

Andrea, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton T-Town Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

January 20, 2024

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Employee Rating

Staff was very friendly. From my first email inquiry, all the way through to a resulting final purchase, communication with the staff was excellent! So pleased with my purc More

by oh4grace
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Martin , Jose Maldonado, Christopher Martin

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Jan 22, 2024

Jim Norton T-Town Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

December 01, 2023

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Employee Rating

Great car buying experience beginning to end. Chris Martin, Jeff Olsen, Don Lindsey & Chad Martin made my car buying process quick, efficient & painless. I really like these guys. They're know More

by dave@okboomtown.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Martin, Steve Wiedower , Don Lindsey, Christopher Martin, Jeff Olsen

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Dec 04, 2023

Jim Norton T-Town Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

November 16, 2023

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Employee Rating

Charley Allen was outstanding, Great service department with Don Hardcastle, I would recommend to everyone More

by david.easley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charley Allen, Jeff Olsen

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Nov 17, 2023

Jim Norton T-Town Chevrolet responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Courtney, Jim Norton Auto Group

March 01, 2023

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Employee Rating

Sales people has a great attitude. Alexis was a great person to meat and did an awesome job at answering questions about our car. More

by maddennick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Onyango, Dylan Sturgell

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Mar 02, 2023

Jim Norton T-Town Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2023

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Employee Rating

Everyone from the service department to sales were so nice and straight to the point. Chloe made sure that i got exactly what i wanted and didn’t try to put me in just anything, and i really appreciate i More

by Fijibre107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amie Sims, Chloe Sturgell, Dylan Sturgell

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Feb 23, 2023

Jim Norton T-Town Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

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