Domonique Scott-Henry

They had preordered the parts needed for my repair. They were on time and courteous. They completed the repair in a timely manner. Great Dealer and service. They were on time and courteous. They completed the repair in a timely manner. Great Dealer and service. More

by ALONTHEJOB Verified Customer Verified Customer

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Dominique has gone above and beyond to help me. And I appreciate all the hard work the mechanic and technicians did on my car And I appreciate all the hard work the mechanic and technicians did on my car More

by Chimeora Verified Customer Verified Customer

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You people are the biggest nuisance. How many reviews do you need in one week. No I'm not going to finance another car from you guys, once this is paid off I'm driving it until it dies How many reviews do you need in one week. No I'm not going to finance another car from you guys, once this is paid off I'm driving it until it dies More

by ZELENKEJ Verified Customer Verified Customer

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Horrible. Rude service advisor. Was told lies constantly. Never called to let me know the status of my vehicle. Sends you a text link to be able to communicate Rude service advisor. Was told lies constantly. Never called to let me know the status of my vehicle. Sends you a text link to be able to communicate, then doesn't respond when you try to reach out through that link. Didn't even acknowledge me when I walked in to pick up my vehicle. Didn't even try to explain what was done to my vehicle. Just handed me the paperwork without saying a word. No sorry, no have a nice day, nothing! Complete awkwardness. More

by ERIC_LINCE Verified Customer Verified Customer

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Always efficient. Always kind. Dominique kept me informed with text messages during the entire process.. and she came to get me when my car was done Always kind. Dominique kept me informed with text messages during the entire process.. and she came to get me when my car was done More

by jahsmith914 Verified Customer Verified Customer

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Professional. Set up appt with Lisa, car was fixed in 2 days. Dominique FANTASTIC, COURTEOUS Set up appt with Lisa, car was fixed in 2 days. Dominique FANTASTIC, COURTEOUS More

by kevgolden1028 Verified Customer Verified Customer

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I was told that they were putting in a good will fix for the car and never heard back the car and never heard back More

by lvmiller1122 Verified Customer Verified Customer

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I was a long time Fusillo of Schenectady customer. It has taken some time to get used to the switch to Matthews. I was sad to see that Nick Fear was longer with the Service department. He was the one It has taken some time to get used to the switch to Matthews. I was sad to see that Nick Fear was longer with the Service department. He was the one person I had been familiar with for years. With all that said, my experience with Matthews has been great. Staff are courteous and service is fast. More

by carliselovelady@outlook.com Verified Customer Verified Customer

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Horrible, rude, lack of knowledge, disrespectful, arrogant, non empathetic and treats you like you're any other person and not like a valued Hyundai customer and owner. arrogant, non empathetic and treats you like you're any other person and not like a valued Hyundai customer and owner. More

by GoldenAgent0904 Verified Customer Verified Customer

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Always making sure your customers are satisfied. Going above and beyond. Very happy I’m apart of the Hyundai family Going above and beyond. Very happy I’m apart of the Hyundai family More

by goodin825 Verified Customer Verified Customer

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