Domonique Scott-Henry
Domonique Scott-Henry at Matthews Hyundai of Schenectady
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Domonique Scott-Henry

Asst. Service Manager

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.4
95 Reviews
4.4

95 Reviews

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95 Reviews of Domonique Scott-Henry

April 11, 2025

Dealership Rating
Employee Rating

Howard and the staff were excellent except one lady who was rude and nasty. We appreciate the dedication and communication we had More

by Damezx9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis, Howard Finley

Apr 14, 2025

Matthews Hyundai of Schenectady responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 27, 2025

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Employee Rating

I was happy however I purchased a brand new vehicle and having issues already. Hopefully this can get resolved. More

by CLADYTEE1255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to at TellUs@matthewsauto.com.

March 17, 2025

Dealership Rating
Employee Rating

Buyer Beware. Carefully check your vehicle before you sign anything. Verify everything first Once you sign the paperwork, you are treated poorly. More

by DONAHUE.GEO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

March 05, 2025

Dealership Rating
Employee Rating

The staff was very courteous and friendly. As far as I can tell so far the work was satisfactory. My only negative comment would be the length of time it took to do the work. I understand tha More

by jshambo96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

February 21, 2025

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Employee Rating

Very kind and respectful. They are efficient and communicate well. Dejon was great and even moved my car out front with it warmed up before I left. Everyone at Matthews is ver More

by lucypap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Matthews Hyundai of Schenectady responded

Hi Lucy- We’re so glad to hear you had a great experience with Dejon! Thank you for your business and the great review!

February 16, 2025

Dealership Rating
Employee Rating

I was coming there to communicate with you by writing about new inspection and oil filter. More

by Antonio
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Matthews Hyundai of Schenectady responded

Hi Antonio- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

February 12, 2025

Dealership Rating
Employee Rating

Dominique went above and beyond to help myself and my family. She answered every question we had and kept us updated on status of our vehicle More

by Chimeora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Matthews Hyundai of Schenectady responded

Hi- We’re so glad to hear you had a great experience with Dominique! Thank you for your business and the great review!

February 07, 2025

Dealership Rating
Employee Rating

they are very helpful in diagnosing my problems and coming up with quick solutions. I trust them and their judgement especially when the service techs are familiar with my own vehicle. More

by brown.aleah00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Feb 07, 2025

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

February 05, 2025

Dealership Rating
Employee Rating

Very pleased with the service. So far so good! Keep up the good work. Thank you! More

by Pebbles60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 03, 2025

Dealership Rating
Employee Rating

Friendly and helpful staff who really care about the customer experience and ensuring they are informed. More

by ALizF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5 Star Review and your business!

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