Dominique Viccarone
Dominique Viccarone at Ken Ganley Westside Imports
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Dominique Viccarone

Subaru Service Writer

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

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4.8
24 Reviews

Dealership Experience

2 yrs, 5 mos

Languages Spoken

English English

4.8

24 Reviews

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24 Reviews of Dominique Viccarone

February 08, 2025

Dealership Rating
Employee Rating

Phenomenal quick, clean and respectful service every time! Great location and appointments are always available! More

by QZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 27, 2025

Dealership Rating
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Excellent service staff. Very friendly, courteous, and accommodating....especially Dominique. She has a pleasant attitude towards customers. My deflated tires were fixed ri More

by V.C.LOPEZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 25, 2025

Dealership Rating
Employee Rating

slow on greeting when arrived had to ask who do i see about my oil change. More

by KERRYBULTROWICZ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 24, 2025

Dealership Rating
Employee Rating

I am always given the best service, 10/10 for the entire staff, The best More

by 1983PREDRAGJOVANOVIC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 01, 2025

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Employee Rating

Always friedly and helpful. I trust them with my vehicles. I'm on my third Subaru now. More

by WEBBSCH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

December 29, 2024

Dealership Rating
Employee Rating

This experience was good. Previous experience was okay but the service person did not follow through on his promises of getting me a price on tires, so I went elsewhere. Di More

by LLOCZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

We're sorry we failed to get you a price quote. Your reviews help us get better. Thank you.

December 29, 2024

Dealership Rating
Employee Rating

I was surprised when I was put into the express line. It seemed as if I was being pushed though to get out … I was also disappointed that my car was not washed ( I was told it was too cold out, even tho More

by ESE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

When the weather is around freezing, it is not a good idea to wash vehicles as it can scratch the paint. We would be happy to wash it for you if you would like to bring it by. Thank you.

December 19, 2024

Dealership Rating
Employee Rating

95. 00 bucks for an oil change is way too much. The only reason we bought the car is Sherry Workman, and she is gone now More

by JOMA6537
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: sherry workman

Jan 30, 2025

Ken Ganley Westside Imports responded

We're sorry that you were unsatisfied with your visit. Unfortunately, many synthetic blend oil changes are not as cheap as they used to be. Sherry will be returning to work with us on February 3rd. We would love the opportunity to earn your business again.

December 18, 2024

Dealership Rating
Employee Rating

Every one was very helpful They showed respect and directed me where to go.THANKS More

by CAROLYNWILSON26
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: None I went to the service department

December 14, 2024

Dealership Rating
Employee Rating

Pleased,and Satisfied. Service was good, Salesman was helpful. Would recommend to Friends and Family More

by BJK068
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Olesen

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