Dominique Dou
Dominique Dou at Clay Cooley Nissan
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Dominique Dou

Finance

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.0
10 Reviews
4.0

10 Reviews

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10 Reviews of Dominique Dou

November 06, 2024

Dealership Rating
Employee Rating

I always great service and no problem with my car . Service always done on time and always washed and clean More

by johnson_albert214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nina Thomas, Pa Jallow

Nov 08, 2024

Clay Cooley Nissan responded

Hello Johnson_albert214, Thank you for your kind words! We're thrilled to hear that you consistently receive great service and that your car maintenance is timely and thorough. Our team takes pride in ensuring everything is clean and ready for you. We look forward to continuing to provide you with excellent service! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 11, 2024

Dealership Rating
Employee Rating

No one ever returns calls and there’s high turn over. I left with my new car minus any gas in the tank because used cars don’t get gas eventhough I spent $33,000 on the car. I had a broken button on my c More

by HERNANDEZ2931
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Whitaker, David Hensley , Service department

Oct 13, 2024

Clay Cooley Nissan responded

Hello Hernandez2931, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

August 14, 2024

Dealership Rating
Employee Rating

Hola, yo soy el señor Rafael Barron, yo soy dueño de la Nissan Pat Finder 2022. Ya tenemos mucho tiempo viniendo a Clay Clooney y no se ha hecho nada al respecto del carro que tiembla y se quiere apagar la More

by LILLYRIOS1134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Floyd McGriff, Wilfredo Torres

Aug 16, 2024

Clay Cooley Nissan responded

Hello Lillyrios1134, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

July 06, 2024

Dealership Rating
Employee Rating

Dealership customer service was great on time kept me informed on vehicle called when it was ready car was very clean when o picked up 5 star setvive More

by johnson_albert214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nina Thomas, Pa Jallow, Robert Burns , Bj

Jul 09, 2024

Clay Cooley Nissan responded

Hello Johnson_albert214, reviews like this give us motivation and help us ensure we provide high-quality care! Thank you for your praise and kind comments about our team here at Clay Cooley Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 08, 2024

Dealership Rating
Employee Rating

Love Nissan customer service, the people are always friendly and very helpful and nice and very initiative of their customers More

by PRETTYGIRL.KJ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Clay Cooley Nissan responded

Hello Prettygirl.kj83, We really appreciate your feedback! Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 07, 2024

Dealership Rating
Employee Rating

Previously came in for an oil change in November/December and discovered Brake cap has been off. May was when I found out. More

by R.TURNER2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hensley

Jun 09, 2024

Clay Cooley Nissan responded

R.turner2026, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

June 04, 2024

Dealership Rating
Employee Rating

This is by far the most unresponsive finance manager I have ever dealt with. I highly do not recommend doing business with this dealership AT ALL! I have had to file a complaint with BBB regarding this de More

by barker_myesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Hensley

Jun 07, 2024

Clay Cooley Nissan responded

Hello Barker_myesha, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

May 25, 2024

Dealership Rating
Employee Rating

It was a very pleasant experience at clay Cooley the salesman was a very kind person. More

by BATESSHAN
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Alexis Rosales

May 26, 2024

Clay Cooley Nissan responded

Hello Batesshan, Thank you for your praise and kind comments about our team! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 14, 2024

Dealership Rating
Employee Rating

Floyd Mcgriff was very helpful and polite. Would refer my friends and family go see Mr Mcgriff More

by Prettywoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hensley

May 16, 2024

Clay Cooley Nissan responded

Hello Prettywoman, Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience here at Clay Cooley Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 14, 2024

Dealership Rating
Employee Rating

Floyd Mcgriff is the best, very easy to work and patient I will refer my friend and family More

by Cowgirl1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2024

Clay Cooley Nissan responded

Hello Cowgirl1, Thank you so much for the positive review about your experience with our sales consultant Floyd McGriff! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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