Dominick Gagliano
Dominick Gagliano at Centennial Subaru
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Dominick Gagliano

Finance Manager

Centennial Subaru

6350 Centennial Center Blvd
Las Vegas, NV 89149

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4.4
5 Reviews
4.4

5 Reviews

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5 Reviews of Dominick Gagliano

December 07, 2024

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Employee Rating

They didn’t pressure me into buying a vehicle. Everyone was extremely nice and welcoming. They made the process streamline. The dealership is also very clean. More

by cliffordbridget6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Centennial Subaru responded

Thank you so much for sharing your experience! We’re thrilled to know you felt no pressure and that our team’s welcoming approach, along with our clean and comfortable environment, helped streamline the process. Your satisfaction means a lot to us, and we truly appreciate your kind words. We look forward to helping you again in the future! Robert Baugh Sales Manager

December 02, 2024

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Employee Rating

I thoroughly enjoyed my visit to Centennial Subaru. Nikolai was AWESOME! He chose two nice vehicles for me and I was sold on the second choice. There was no long waiting and the process moved right al More

by newlife212008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Centennial Subaru responded

Newlife212088, Thank you so much for your fantastic review! We're thrilled to hear you enjoyed your visit to Centennial Subaru and had such a great experience with Nikolai and Dominick. It’s wonderful to know that the process was smooth and efficient for you, and we’re glad you loved Dominick’s unique desk setup! Your recommendation means the world to us, and we look forward to helping you and anyone you send our way in the future. Thank you for choosing Centennial Subaru! Robert Baugh Sales Manager

November 22, 2024

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Employee Rating

Fantastic sales person, poor dealership performance otherwise. Internet sales would not stop calling, texting and leaving voicemails, one of the sales managers was an xxxxxxx to me in person, unprovoke More

by armens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nikolai Draganov

Nov 22, 2024

Centennial Subaru responded

Armen, Thank you for your feedback. While we’re glad you had a positive experience with your salesperson, we’re sorry to hear about your concerns regarding other aspects of your visit. Regarding the interaction with the sales manager, I’d like to provide some context to clarify the situation. As the manager you are referencing, I worked to ensure you received a significant discount on your vehicle and top dollar for your trade-in, offering you the best possible deal. When you requested complimentary GAP coverage, I explained that no additional profit was left in the deal, using the phrase 'no meat on the bone.' This was intended to transparently convey the deal's structure with a touch of levity and was not meant to come across as rude. We truly value your loyalty as a repeat customer and always strive to meet your expectations. However, there are times when certain requests fall outside our ability to accommodate. We apologize if this interaction made you feel frustrated, and we hope to continue assisting you with your automotive needs in the future. Robert Baugh Sales Manager

November 22, 2024

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Employee Rating

I had a great experience from the min I messaged online, through the emails with Kinzie and straight to the completion of my purchase :D I didn’t work with anyone named Chance, but o guess they did well? More

by margie.nts
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

October 24, 2024

Dealership Rating
Employee Rating

Bought a used car there about 3 weeks ago. I have purchased dozens of cars at many different dealers in 4 states over the years and this process was the worst. They tried to stick me with a $ More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 24, 2024

Centennial Subaru responded

Thank you for your feedback. We appreciate you taking the time to share your experience with the Yelp community. We aim for transparency in our pricing, and I'm glad you were able to adjust the reconditioning and oil change fees before completing the purchase. Regarding the refund delay, we understand the importance of a timely resolution, while processing times can vary. Your feedback is valuable as we work to improve our processes. As for the recalls, while we aren't authorized to perform Hyundai-specific recalls, we'll consider your suggestion for better coordination with neighboring dealerships. Thank you again for your insights. Please feel free to reach out if you have further questions or need assistance. Robert Baugh Sales Manager

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