Dominic Rubino
Dominic Rubino at Honda North
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Dominic Rubino

Service Advisor

Honda North

382 Newbury Street
Danvers, MA 01923

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Dominic Rubino

December 18, 2024

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Employee Rating

I would like to praise all auto service people who helped me with oil change, maintenance, recalls/updates, etc. over the years I was leasing Honda cars. Everyone in that area was friendly and professional. More

by victoriashal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Honda North responded

Thank you, Victoria, for sharing your thoughts about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

November 24, 2024

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Employee Rating

My service advisor Dominic was very professional and kind answered all my questions and help with taking care of my car issues More

by terisd67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Honda North responded

We're delighted to hear that Dominic provided you with professional and kind service at Honda North. Thank you for sharing your experience, and we're here whenever you need us next! Sincerely, Honda North Danvers, MA www.hondanorth.com

October 16, 2024

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Employee Rating

This was a pleasant experience from start to finish. Carlos listened to what I wanted and found the best car for me. Everyone I dealt with was helpful and friendly. I recommend Honda North! More

by Gretwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hahn, Carlos Ortiz

Oct 17, 2024

Honda North responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Honda North. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

October 05, 2024

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Service was excellent. Dominic is great to work with. I would and have recommended this place to many people. More

by gamdens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Honda North responded

Thank you for recommending Honda North! We're delighted to hear that Dominic provided excellent service during your recent visit. We appreciate your support and look forward to serving you again next time! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 05, 2024

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Employee Rating

Dominic was great to work with. He kept in touch daily. Gave me a rental car so I would have transportation. More

by Birchgeswell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Honda North responded

Thank you for your review and kind words for Dominic! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

August 13, 2024

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Employee Rating

Excellent Service Lucky Chan in Express Service is outstanding and always is an excellent problem solver More

by jjohd
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Gomez, Lucky Chann, Stephanie Killian , Sean Geyer Sales

Aug 13, 2024

Honda North responded

Thank you so much for your kind words for Lucky, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

July 27, 2024

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Employee Rating

Dominic Rubino is excellent, respectful and knowledgeable It’s a asset for Honda North to have a service person like Dominic More

by paulagrenier88
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 28, 2024

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, Paula, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

July 08, 2024

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Employee Rating

Dominic was extremely helpful when I took my car in for general maintenance and state inspection! He had exceptional communication and answered all of my questions with detailed responses. Truly put my min More

by mmuss94
Recommend Dealer
Yes
Jul 08, 2024

Honda North responded

It's fantastic to hear that Dominic provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Honda North! Sincerely, Honda North

June 28, 2024

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Employee Rating

Took my 2018 Honda HR-V in for a/c service. After charging me $164.95 for a "diagnostics", I was quoted a repair price of over $1200. I took my car to an independent Honda mechanic who told m More

by polarbear1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kimberly Grimes

Jul 03, 2024

Honda North responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Honda North

Jul 04, 2024

polarbear1990 responded

Thank you, but short of a refund, there is not much to discuss here. You can check the email exchange between myself and Dominic. I have literally spent thousands of dollars at your dealership over the years and consider this episode (I.e. being provided an unnecessary repair diagnosis, then being charged for it on top of that) unacceptable. And to boot, all anyone seems to care about is the survey, not customer service.

June 19, 2024

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Employee Rating

I took my car to Honda North for a state inspection and dealt with Domoinic Rubino. He was very friendly, courteous and professional. He gave me a time frame for when the car would be ready and it was fini More

by richard.stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Honda North responded

Thank you for sharing your positive experience with Dominic at Honda North! We're glad to hear everything went smoothly and on time. We look forward to assisting you again in the future! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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