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Dominic Roberts
Dominic Roberts at INFINITI OF DENVER
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Dominic Roberts

Service Advisor

INFINITI OF DENVER

2990 S Havana St
Aurora, CO 80014

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Dominic Roberts

January 06, 2025

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Employee Rating

excellent. valet service was convenient with staff being courteous. they had car dropped off within time promised. would highly recommend More

by Xandrewsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clark Hearold, Chris Madigan, Jeremy Strnad

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Jan 07, 2025

INFINITI OF DENVER responded

Xandrewsmom - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. We are happy to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER and the staff was courteous. They will be excited about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.

December 15, 2024

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Employee Rating

We asked Clark to check out our QX 60 before going on a long road trip. He was able to get us in next day, get it fixed and washed for us. Very satisfied with our experience. It was quick and easy. Thank y More

by Kkochkon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clark Hearold, Chris Madigan, Jeremy Strnad

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Dec 22, 2024

INFINITI OF DENVER responded

Kkochkon- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for over 25 years. He will be thrilled about your kind words. We are so happy to have you as a customer and we look forward to seeing you in the future. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

November 30, 2024

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Employee Rating

Dominic & Chris could not have been ninc Dominic & Chris could not have been nicer & patience with us. THANK YOU,THANK YOU!! More

by babydenver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Madigan

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Nov 30, 2024

INFINITI OF DENVER responded

babydenver - Thank you so much for your kind words! 😊 We're thrilled to hear that Dominic and Chris provided you with such a positive experience. Your satisfaction means the world to us, and we’re so grateful for the opportunity to assist you. THANK YOU, THANK YOU for choosing INFINITI OF DENVER!

November 22, 2024

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Employee Rating

Very professional knowledgeable. They make sure you understand everything about your service you are about to receive. More

by cedric.hutton404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clark Hearold, Chris Madigan, Jeremy Strnad

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Nov 25, 2024

INFINITI OF DENVER responded

Thank you, Cedric, for your kind review! We’re so glad to hear that our team’s professionalism and knowledge made your service experience clear and seamless. We strive to ensure every customer feels informed and confident about their vehicle’s care. We appreciate your trust in INFINITI OF DENVER and look forward to assisting you again!

October 22, 2024

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Employee Rating

Great service department. Its’s easy to book an appointment, get a loaner or use their valet! More

by NED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clark Hearold, Chris Madigan, Jeremy Strnad

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Oct 26, 2024

INFINITI OF DENVER responded

NED - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER and like our loaner program. We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be thrilled to hear of your 5 star review.

September 19, 2024

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Employee Rating

Great service and keep me in the loop the whole time. Very professional thank you More

by blair.smith79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2024

INFINITI OF DENVER responded

Blair.smith79, we're so glad that we were able to go above and beyond your expectations! Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

September 17, 2024

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Employee Rating

Had the car towed from another mechanic who couldn't fix it. No appointment and they fixed it within 36hrs. Couldn't believe how cheap it was to fix either!! More

by mich_l_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Madigan

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Sep 20, 2024

INFINITI OF DENVER responded

Hi Mich_l_a, thank you for taking the time to leave a review for us at INFINITI OF DENVER. We're happy we could meet your expectations! The team will be thrilled to hear about your kind words. Your review will help other customers make informed decisions and we can't thank you enough for that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Sep 20, 2024

mich_l_a responded

Thank you! I will buy the next car here as well!!

September 11, 2024

Dealership Rating
Employee Rating

Thank you infiniti of Denver for diagnosing the shaking in my car. I will be back More

by Danielornstein4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Strnad

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Sep 14, 2024

INFINITI OF DENVER responded

Hello Danielornstein4, thank you; we appreciate your feedback on your experience at INFINITI OF DENVER. Your satisfaction is our top priority and we are glad we were able to diagnose the shaking in your car. We're committed to providing the best possible service to our customers and your review is a testament to that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

August 21, 2024

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Employee Rating

Service was fast and efficient. Everyone was friendly and courteous, and Dominic was super and helpful. More

by mel.wedgle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 24, 2024

INFINITI OF DENVER responded

Hi Mel.wedgle, thank you for taking the time to leave a review for us at INFINITI OF DENVER. We're happy we could meet your expectations! Dominic will be excited about your kind words. We think he is pretty special, also. Mel.wedgle, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

August 20, 2024

Dealership Rating
Employee Rating

Would have been 5 stars but I was told my fluids would be topped off and they would give it a quick wash and vacuum. Inside was not vacuumed and I still get a warning light that I am out of window wash. Als More

by lbgmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2024

INFINITI OF DENVER responded

Ibgmo- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed all expectations and it sounds like we missed the mark on several fronts. Our service manager, Tim is anxious to talk with you. Because if your review handle it is a bit difficult to find out your name. So at your earliest convenience, can you call him at 303-671-6000 and ask for Tim?

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