Dominic Difino

Good service, provided necessary work that was done and what needs to be done. Have a good place to wait what needs to be done. Have a good place to wait More

by Razem24 Verified Customer Verified Customer

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Service was fast and very transparent with pricing. Staff were very helpful and easy to work with!!! Staff were very helpful and easy to work with!!! More

by chopper7213 Verified Customer Verified Customer

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So much was wrong First they said I didn't have an appointment but I did.I was told on the phone I would have to takeit to a Chevy dealer for a recall . I questioned that .She told 3 different deale appointment but I did.I was told on the phone I would have to takeit to a Chevy dealer for a recall . I questioned that .She told 3 different dealers to chose from parma,Middleburg and I can't remember the last one. I received coupon for oil change one day after I had the work done.The coupon expires 7/3/25.I won't need another oil change because truck is stored in the winter.I spoke to general manager he said I could use it next year.I won't hold my breath for that.Paula that takes care of the billing was very helpful and knowledge about the situation and she saw the appointment. More

by nancyfuryes Verified Customer Verified Customer

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People very nice service was great truck was washed clean waiting area very clean people very curtiace. waiting area very clean people very curtiace. More

by REDDENNYHUFFMAN Verified Customer Verified Customer

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I had a great experience at Spitzer Buick, GMC getting my oil changed and tires rotated. From the moment I arrived, the staff was friendly, welcoming, and professional. They treated me with respect, explaine oil changed and tires rotated. From the moment I arrived, the staff was friendly, welcoming, and professional. They treated me with respect, explained everything clearly, and made sure I felt informed throughout the entire process. The service was fast and efficient, and I never felt like I was waiting around or left in the dark. It’s always a relief to deal with people who genuinely care and take pride in their work—and that’s exactly what I got here. Highly recommend this dealership for anyone looking for honest, courteous, and top-notch service. They definitely earned my five stars! More

by Heavens13 Verified Customer Verified Customer

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You take your car in because you know that it needs a radio update. And you charge $200 for a diagnostic to turn around and say that the radio needs updated and the radio update is free. I just think it' radio update. And you charge $200 for a diagnostic to turn around and say that the radio needs updated and the radio update is free. I just think it's a crack of s*** that that's the only way you can make money is by charging. A c***** diagnostic fee for something that you know what's wrong? More

by Monte402 Verified Customer Verified Customer

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Staff was very professional and efficient Zach was very patient and helpful. All was well done. patient and helpful. All was well done. More

by Ella M. Humphrey Verified Customer Verified Customer

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Bought the car speakers don’t work brand new car put in order to be fixed in October never ordered the part went in the beginning of month about my back up camera no working any more and the lady had to or order to be fixed in October never ordered the part went in the beginning of month about my back up camera no working any more and the lady had to order the speakers with the back up camera which won’t be in until October so I wonder if I am going to get a call this time to come get my car fixed or am I going to have to come up there again and no order for a year More

by Holly Corley Verified Customer Verified Customer

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The service dept. identified the source of noise immediately, ordered GM parts, and fixed my car in one day. identified the source of noise immediately, ordered GM parts, and fixed my car in one day. More

by DAN.KOSAREO Verified Customer Verified Customer

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Great experience all the way around customer service was delightful. Staff made me feel like I was important while handling my vehicle. delightful. Staff made me feel like I was important while handling my vehicle. More

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