Dominic Difino
Dominic Difino at Spitzer Buick GMC Parma
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Dominic Difino

Service Advisor

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.5
232 Reviews
4.5

232 Reviews

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232 Reviews of Dominic Difino

May 05, 2025

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Employee Rating

Very good customer service and work done very well! I would recommend! Shiny car now! More

by epccheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

May 06, 2025

Spitzer Buick GMC Parma responded

Cheryl, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Thank you for your recommendation and we look forward to the next time we see you again.

May 01, 2025

Dealership Rating
Employee Rating

Sabrina Wozniak was very helpful came in to ask questions and have someone look at my car and she was a big help as was Dominick Delfino More

by DEL_KEETON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tom Reppucci , Sabrina wozniack

May 02, 2025

Spitzer Buick GMC Parma responded

We appreciate you for leaving Sabrina and Dominic this remarkable review! We are delighted to know that they were very helpful and had someone look at your car. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 30, 2025

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Service was performed as required. Repairs were completed as promised. Only flaw was the use of their coupons was too restrictive. On line coupons were different than coupons received More

by retired, bh1947
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Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth , Brett Leek

May 06, 2025

Spitzer Buick GMC Parma responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service and repair was A+! But had a issue with the coupons that was given we understand your frustration and would like to speak to you on this matter. Please give us a call at our dealership and ask for the Sales Manager, we would be glad to help.

April 29, 2025

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I was told the oil change would take about an hour and that I could wait. After sitting there for two hours, I went to the service desk to ask for an update. Another employee named Taylor, who I hadn’t ev More

by Juliaw81
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Adam Black, Tayler Wenmoth

Apr 30, 2025

Spitzer Buick GMC Parma responded

Julia, We appreciate you taking the time to write this honest review. We are very sorry to hear that routine oil change took longer than mentioned. We understand your concerns and frustration and would like the opportunity to speak to you more on this matter, please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

April 28, 2025

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Terrific service in and out fixed my camera washed my truck completely satisfied with Dominic and the service department More

by brettleek1977
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Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Apr 28, 2025

Spitzer Buick GMC Parma responded

Brett, thank you for sharing your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 19, 2025

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Service team is quick and very professional they take customer service as being very important to their business More

by sfino1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Apr 21, 2025

Spitzer Buick GMC Parma responded

Fino, Thank you for your time and review. We are pleased to hear your service experience with us was so quick and convenient.

April 17, 2025

Dealership Rating
Employee Rating

Great dealership because of a trustworthy service center which performs quality work. Services my Yukon exclusively More

by Chris Schneider
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Recommend Dealer
Yes
Apr 18, 2025

Spitzer Buick GMC Parma responded

Chris, Thank you for your time and feedback. We are pleased to hear that we were able to fix your Yukon, quickly and conveniently. We look forward to the next opportunity to serve you again!

April 17, 2025

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Employee Rating

Great & fast service. We had a a a a a a a a a a a nice time More

by Djclark216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Apr 18, 2025

Spitzer Buick GMC Parma responded

Clark, Thank you for your very kind review. We are always happy to hear that our customers are 100% satisfied with service they received from us!

April 16, 2025

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Employee Rating

Everyone was Great, Knowledgeable, courteous, respectful and pleasant to deal with on the repair to my vehicle. Great experience. More

by ddudas
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Apr 16, 2025

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 16, 2025

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Employee Rating

Car has been in shop 5 times and problem still exists. Don't understand why they won't fix it More

by ADAM.SULLIVAN86
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Apr 17, 2025

Spitzer Buick GMC Parma responded

Adam, Thank you for your time and feedback. We are very sorry to hear that your vehicle has been in and out of the dealership and the issue hasn't gone away. We understand your frustration and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

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