Domingo Arroyo

Scott and the team made our experience one to remember. Scott’s genuine care and open honesty truly shine through the car salesman facade. I say facade, because yes, we were sold a car, but it felt like so Scott’s genuine care and open honesty truly shine through the car salesman facade. I say facade, because yes, we were sold a car, but it felt like some power was still in our control. Rather than guiding us to the most expensive model, or something outside of our means, Scott and the team at Don Herring made sure we received the best deal for what we could offer. Scott is hilarious, a joy to be around, and very personable. The rest of the team, including the general manager, whose name I am misplacing currently, made the process easy to understand and helped us feel confident in our investment. Again, I did not feel sold too. Rather, it felt like a conversation about cars, and we ended up with a great deal. We plan to drive the Mitsubishi Mirage SE until the wheels fall off. But it’s amazing to know that Scott and the team will have our backs for the ride. Thank you for the experience and thank you for not being the typical car salespeople! More

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The crew at Don Herring treat you like a guest in their own home! Highly recommend own home! Highly recommend More

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I received the most courteous welcome and my whole overall experience was excellent. My salesperson Scott Fickert was outstanding and a total pleasure. I felt very safe and confident during my time overall experience was excellent. My salesperson Scott Fickert was outstanding and a total pleasure. I felt very safe and confident during my time spent with him. He worked very hard to give me the best offer and to leave confident that I had made the right decision in choosing Don Herring Mitsubishi. I was treated like a valued client from the minute I entered their building. Scott made the experience personal rather than treating me as just another person interested in a new vehicle. His personality shines through his commitment to Mitsubishi but at the same time to realise his customer receives the best possible outcome of their visit to his showroom. His follow-up in the days after I went home with my new car made me feel that Mitsubishi/Don Herring/Scott wanted my decision to purchase a new car to be a memorable and safe buying experience. I'm sure all the sales personnel are as committed but having the luck to have Scott was a bonus as far as I am concerned. Making such a serious commitment as a new car was enhanced but his caring, professional, fun personality. I am so happy from start to finish with my decision to choose Don Herring North Mitsubishi. I was helped to make this decision with my telephone conversations from the UK in anticipation of needing to find a dealership that had a caring ethos rather that just concerned with selling/repairing vehicles. More

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My car insurance company (GEICO) said that my car is totaled, so I had to buy another car. When I told this to my brother, the first company that came to his mind was Mitsubishi. He knew Scott Fickert totaled, so I had to buy another car. When I told this to my brother, the first company that came to his mind was Mitsubishi. He knew Scott Fickert because he had bought Mitsubishi Highlander from him. When I mentioned to Scott that I want compact car with good mileage. he showed me Mitsubishi Mirage. He shared with me all the positives and let me take it for a test drive. It was a great experience and I immediately decided to buy it. I got a text from Scott stating that if I have any trouble in anything, he is here to help me. Then I went to him to him to set up my GPS. He has been a great help and has always welcomed me if I have any questions! More

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Once again I received A+ service from this dealership. I knew Scott wanted me to be happy with my purchase. He was patient with my questions and clear in his explanations. Very professional, dealership. I knew Scott wanted me to be happy with my purchase. He was patient with my questions and clear in his explanations. Very professional, top notch service. More

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Scott was very helpful to me in getting to a deal that I could accept. Thank you Scott, Bob Braack could accept. Thank you Scott, Bob Braack More

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Scott went above and beyond to make sure I received the vehicle I wanted. Scott is very professional. vehicle I wanted. Scott is very professional. More

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Exceptional service, knowledgeable, patient, and dedicated; Scott Fickert made my car purchase smooth, hassle-free, and enjoyable. Highly recommended! dedicated; Scott Fickert made my car purchase smooth, hassle-free, and enjoyable. Highly recommended! More

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Great service , very friendly staff . Scott and Brett were awesome . Thanks guys and many Blessings ! Scott and Brett were awesome . Thanks guys and many Blessings ! More

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Scott took a lot of time making sure that we picked just the right vehicle for us. We drove three vehicles & he took the time to explain all of the features and differences between each vehicle. We love it the right vehicle for us. We drove three vehicles & he took the time to explain all of the features and differences between each vehicle. We love it! Sales people like Scott are few and far between and he is the very reason you get repeat customers. Keep up the good work Scott! More

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