Dmitry Gumanov
Dmitry Gumanov at Jackson Acura
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Dmitry Gumanov

General Sales Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
167 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

32 yrs, 1 mo

Languages Spoken

English English

Russian Russian

4.8

167 Reviews

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167 Reviews of Dmitry Gumanov

October 16, 2024

Dealership Rating
Employee Rating

I have bought several cars from Dimitry at Jackson Acura. I have enjoyed the experience with him each time and always come back to him when I need a vehicle. I will continue to Purchase from him in the futur More

by michelleleverett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Jackson Acura responded

Thank you for your loyal support and for sharing this wonderful 5-star review! We’re thrilled to hear Dimitry has consistently provided you with a great experience. Building lasting relationships with customers like you is a cornerstone of our business, and we’re grateful for your continued trust. If you have any additional questions or need anything else, please don't hesitate to reach out. We look forward to welcoming you back whenever you're ready for your next vehicle! Warm regards, Jackson Acura Team

September 24, 2024

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Employee Rating

Overall service experience was excellent and satisfied with no concerns. Except the time it took everything else was fine More

by sudharsh.saggit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for your feedback! We're glad to hear that you had an excellent overall service experience and that your concerns were minimal. We appreciate your understanding regarding the time it took, and we are continuously working to improve our efficiency. If you need anything else, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to serving you even better in the future! Warm Regards, Jackson Acura Team

September 03, 2024

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This is my third lease from Jackson Acura. Dmitry and Sergei have helped me each time. The experience has been great all three times. More

by vehrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

Sep 24, 2024

Jackson Acura responded

Thank you for your continued trust and loyalty to Jackson Acura! We're thrilled to hear that Dmitry and Sergei have consistently provided you with great experiences throughout your leases. It’s always a pleasure to assist returning customers, and we're proud to have earned your business for the third time. If you ever need anything or have any questions, don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

August 30, 2024

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Great dealership with excellent customer service! Easy to schedule and get service with accommodations and walkable to areas to walk. More

by jhardy2184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Sep 03, 2024

Jackson Acura responded

Thank you for your wonderful review! We’re delighted to hear that you found our dealership to offer excellent customer service and that scheduling and accommodations were to your liking. It’s great to know that our facilities and convenient location contributed to a positive experience for you. At Jackson Acura, we strive to provide a seamless and enjoyable experience for all our customers, and your feedback reaffirms our commitment to excellence. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

August 20, 2024

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They were easy to deal with and not overly pushy. They were very accommodating and easy to work with More

by Martha_fabiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Flauter

Sep 03, 2024

Jackson Acura responded

Thank you for taking the time to share your experience! We’re thrilled to hear that our team made the process smooth and stress-free for you. It’s important to us that our customers feel comfortable and supported throughout their entire experience. If there’s anything else you need or if you have any questions in the future, please don’t hesitate to reach out. We’re always here to help and look forward to assisting you again! Warm Regards, Jackson Acura Team

August 04, 2024

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Everyone is personable and truly understands what their customer wants to accomplish I am very satisfied with my purchase!. More

by KONTIKI617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews, Robert Flauter

Aug 22, 2024

Jackson Acura responded

Thank you for your wonderful review! We’re thrilled to hear that our team was able to understand and meet your needs effectively. At Jackson Acura, we pride ourselves on being personable and attentive to our customers’ goals, ensuring a satisfying and successful purchase experience. If you need any further assistance or have more questions, please don’t hesitate to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

June 22, 2024

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Excellent service. Very thorough to include a tutorial on all of the new features. Love the new TLX More

by bschin78
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest

Jul 31, 2024

Jackson Acura responded

Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience with us and that you found the service thorough, especially the tutorial on the new features of your TLX. Our goal is to ensure that you feel confident and informed about every aspect of your vehicle. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to support you and make sure your driving experience remains top-notch. Thank you again for your kind words and for choosing Jackson Acura. We look forward to serving you again! Warm Regards, Jackson Acura Team

June 21, 2024

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Good b b b b b b b b no b b b b b More

by temjmm1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest, Jasmine A Willis

Jul 31, 2024

Jackson Acura responded

Thank you for your 5-star rating! We're glad to hear you had a positive experience. If you need further assistance, please let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

June 06, 2024

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Well behaved and good service we really appreciate it on everything . thank you so much for making me happy! More

by Tangila Chowdhury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2024

Jackson Acura responded

Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that you appreciated our service and that we could make you happy. Providing exceptional service and ensuring our customers leave satisfied is our top priority. We strive to maintain a high level of professionalism and courtesy with every interaction, and it's wonderful to know we met your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

June 04, 2024

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Employee Rating

Nobody better than the team at Acura. You won’t waste time trying to negotiate they give you the best price. I know I have delt with dealers for over 30 years they are the best hands More

by danieljdelaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Jackson Acura responded

We're truly honored to receive your glowing review! Thank you for your kind words and for choosing Jackson Acura. Providing our customers with a hassle-free and transparent experience is always our goal, and we're thrilled to hear that you appreciate our straightforward pricing approach. Our team takes great pride in delivering exceptional service, and your feedback reaffirms that we're on the right track. We're grateful for your loyalty over the years, and we look forward to continuing to serve you for many more to come. If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We truly appreciate your support and look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

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