Dipesh Patel
Dipesh Patel at Herb Chambers BMW of Sudbury
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Dipesh Patel

BMW Genius

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.9
23 Reviews
4.9

23 Reviews

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23 Reviews of Dipesh Patel

July 20, 2024

Dealership Rating
Employee Rating

I did not think a deal was possible, as we were quite a distance apart. However, after going back-and-forth, and both of us making concessions, a deal was had. This is our seventh vehicle with the Herb Ch More

by maab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fasano, Jack O’Donovan

Jul 23, 2024

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We appreciate your loyalty and hope you won't hesitate to reach out the next time our Herb Chambers BMW of Sudbury team can be of assistance!

February 28, 2024

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Employee Rating

Fantastic experience with Chelsea from start to finish. She knew what I wanted and didn’t take up any unnecessary time. More

by Lpatel2581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chelsie Swann

Feb 29, 2024

Herb Chambers BMW of Sudbury responded

We're delighted to know that Chelsea was able to provide you with a fantastic experience at Herb Chambers BMW of Sudbury. We always aim for efficiency and satisfaction, so it's great hearing we hit the mark! Thanks for your review.

December 31, 2023

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Friendly and knowledgeable! Cassie was great. She provided a no-pressure atmosphere and guided me through the entire process. More

by Matthew Pickett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cassie Bell

Jan 03, 2024

Herb Chambers BMW of Sudbury responded

Hi Matthew! We're glad to know that Cassie provided a great experience for you at Herb Chambers BMW of Sudbury. Thanks for sharing your feedback!

December 22, 2023

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Manny was great helping us with our car lease renewal at BMW Sudbury. Joe get us through the paperwork smoothly. Dipesh made sure that we have the latest information about the car. Would highly recommend More

by RT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2023

Herb Chambers BMW of Sudbury responded

We're delighted to know that Manny, Joe and Dipesh were able to assist you with your lease renewal at Herb Chambers BMW of Sudbury. Thanks for the high recommendation! We look forward to serving you again in the future.

December 22, 2023

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Employee Rating

Cassie was great to work with! She is very friendly and knowledgeable and made the buying experience very quick and easy. Is was the most efficient experience I've had buying a c More

by Rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean King, Brian English, Nana Hagan , Cassie Bell

Dec 22, 2023

Herb Chambers BMW of Sudbury responded

Rob, we're delighted to know that Cassie made your car-buying experience at Herb Chambers BMW of Sudbury quick and easy. We appreciate the feedback and look forward to seeing you again in the future!

December 21, 2023

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Great customer support. Excellent genuius service during pickup. Overall post sale process especially in the area of reaching out insurance needs improvement. More

by rsa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Herb Chambers BMW of Sudbury responded

Thanks for your feedback! We're glad to know you enjoyed our customer support and genius service at Herb Chambers BMW of Sudbury. Your comments about the post-sale process are noted - we're always looking for ways to improve.

November 07, 2023

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Employee Rating

I had great experience buying a new car at BMW of Sudbury. My CA was Jack O’Donovan. Jack is knowledgeable, friendly and caring. He helped me to choose the model I am very happy with. I found the who More

by Jane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack O’Donovan, Joshua Kem

Nov 07, 2023

Herb Chambers BMW of Sudbury responded

Jane, we're delighted to know that Jack and our team at Herb Chambers BMW of Sudbury made your car buying experience stress-free. Enjoy the new ride and please don't hesitate to reach out if we can be of service again in the future!

October 12, 2023

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Employee Rating

Rob Capelletti was fully professional, honest and understanding throughout the car selection and buying process. His relaxed and friendly manner made it a pleasure to work with him. He was genuine More

by R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2023

Herb Chambers BMW of Sudbury responded

We're delighted to know that Rob's professionalism and friendly demeanor made your car buying experience a pleasure at Herb Chambers BMW of Sudbury. We appreciate the continued support over the years, and we look forward to assisting you with your next purchase in June 2024!

October 01, 2023

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Employee Rating

Jack was a good communicator and helped me through the process. Overall experience was good. More

by tom.blesso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

September 10, 2023

Dealership Rating
Employee Rating

Excellent customer service. Special thanks to Robert P who went above and beyond to make the whole process stress free and smooth. The i4 is absolutely superb! More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Cappelletti, Vince Souza

Sep 13, 2023

Herb Chambers BMW of Sudbury responded

Hey David, thank you for the positive review! We're delighted to know Robert and our team at Herb Chambers BMW of Sudbury provided you with excellent service. We'll see you next time! Enjoy your new ride!

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