Diony Reyes.

I received an email from Acura Paragon asking me to come in for a possible vehicle trade-in. I have an Acura RDX. My response to the email was that I was interested, but I wanted an RDX A-Spec with the same in for a possible vehicle trade-in. I have an Acura RDX. My response to the email was that I was interested, but I wanted an RDX A-Spec with the same payment. His response was, "I would be happy to assist you with upgrading to a newer model while keeping the same payment. An A-Spec vehicle sounds like a great choice!" Unfortunately, this did not happen. I am a long-time Honda/Acura Paragon customer and loyal, too. I live in Westchester and travel to Queens because they have provided exceptional service in the years my husband and I have been doing business with them. After several hours of negotiating, I specifically requested the RDX A-Spec, but it was turned down. I asked for a newer model of the RDX but not A-Spec, and I was turned down. The only option given to me was a vehicle I did not ask to see or want, the Acura ZDX, where I had to pay $300 more on my monthly payment. In my original email, I clearly stated I did not want to spend a dime more than what I am paying now, and he said come in and let’s work the numbers. It was a total waste of my time, and I was misled. It felt like a bait-and-switch scam! After being a loyal customer for years, I left angry, disappointed, and betrayed. My husband and I will cut all ties with Paragon and go to Acura of Westchester instead. More

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Dionys is a great ! He made my buying experience amazing. he was very transparent with all prices and open to always explain in details everything without any hesitation He made my buying experience amazing. he was very transparent with all prices and open to always explain in details everything without any hesitation. I recommend him to everyone if you want to have an easy and transparent buying experience. Dionys is the man ! More

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Dionis Reyes was so professional, kind and knowledgeable about his job and helped me to get a good deal. about his job and helped me to get a good deal. More

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