Diogo Pereira
Diogo Pereira at Euro Motorcars Germantown

Diogo Pereira

Service Advisor

Euro Motorcars Germantown

19750 Germantown Road
Germantown, MD 20874

3.9
7 Reviews
3.9

7 Reviews

Write a Review

Dealership Experience

9 yrs, 9 mos

7 Reviews of Diogo Pereira

March 02, 2024

Dealership Rating
Employee Rating

Unable to reach or speak with any service advisor. Telephone calls and messages are never answered or returned. Was there to purchase a part, and to my dismay and horror I could hear someone yelli More

by MNowrangi
Service Communication
Recommend Dealer
No
Mar 04, 2024

Euro Motorcars Germantown responded

MNowrangi, We have been trying to find out what happened on Saturday to address your review but we can't find anything that speaks to your concern. We appreciate your feedback about your visit to a dealership and are wondering if you want to a different location. If you would like to give us more information, we'd be happy to discuss your experience and learn from it. Please call our customer service team and ask to be transferred to a manager. We are looking forward to assisting you further.

December 03, 2023

Dealership Rating
Employee Rating

Mr Ramesh helped narrow down my choice to getting this baby that gives compliment almost thrice a week while driving. His knowledge of Mercedes is top notch More

by Bossman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramesh Kapoor, Al Hoomani, Scott Weber , Adrian Palmer

Dec 04, 2023

Euro Motorcars Germantown responded

Congratulations on your new Mercedes-Benz and thank you for letting us know about your purchase experience with Ramesh. What a great looking car; we are sure the compliments will keep on coming. Enjoy driving in this wonderful car!

September 19, 2023

Dealership Rating
Employee Rating

I drive past a dealership in Hagerstown to get Eiuro motors. The service is good. More

by Eddgbc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramesh Kapoor, Senayet Begashaw

Sep 27, 2023

Euro Motorcars Germantown responded

Thank you for this wonderful compliment and letting us know how much you enjoy working with our team. We are delighted to know that Ramesh was able to assist you in finding the right Mercedes-Benz for you. Enjoy your new ride.

September 13, 2023

Dealership Rating
Employee Rating

I bought my first Mercedes in 2009 at this Germantown Mercedes dealership. Since then, I've bought or leased all our cars from this dealership. Ramesh is wonderful - very responsive! I would recommend th More

by Luacosta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramesh Kapoor, Julia Stoner

Sep 15, 2023

Euro Motorcars Germantown responded

Thank you so much for your kind words about our dealership and especially, about Ramesh! There is no better compliment than you returning to work with him again and sharing your experience with others. Your continued loyalty is truly appreciated.

August 11, 2023

Dealership Rating
Employee Rating

Mr.Rameaha is very transparent. When he thinks it’s not the best deal he tells us. We have bought 4 cards from him since 2020 . I highly recommend him as your sales rep. Ramesh will get the deal done and More

by Salonhuejax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramesh Kapoor, Al Hoomani

Aug 14, 2023

Euro Motorcars Germantown responded

Thank you for trusting Ramesh with your business and buying 4 cars from him. Repeat business is the biggest compliment and so is your recommendation for others to work with him. It sounds like he is taking good care of you and giving sound advice when you are looking for a new car.

April 11, 2023

Dealership Rating
Employee Rating

Kelvin is an absolute pleasure to work with. He and Euro made the entire process painless and quick! The service Dept has been great to work with as well. Overall an A+ experience. More

by Rdwalker333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Quintanilla

Apr 12, 2023

Euro Motorcars Germantown responded

An A+ experience with Kelvin Quintanilla and the service team at Euro Motorcars Germantown sounds like a wonderful review. Reading that the entire process was painless and quick is a testament to the fact that buying a new car can be done efficiently and doesn't take long when done right. Thank you for sharing your experience with us.

April 08, 2023

Dealership Rating
Employee Rating

I had an excellent experience with the David at the MBENZ EuroMotorcars Germantown. He was very knowledgeable about the vehicles and took the time to understand my needs and preferences. They were not pushy More

by Ruslan M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Costlow, David Stokes III , Shahul Usman

Apr 10, 2023

Euro Motorcars Germantown responded

Hi Ruslan, Your feedback sounds very much the way a car purchase experience should be. Taking the time to listen to you is immensely important so we can find the correct vehicle for your daily activities and preferences. We are happy to read that you thought David Stokes had your interests in mind and that you would recommend him to everybody. Welcome to the Euro family!

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