Dillon Steenport
Dillon Steenport at Don Ayres Honda

Dillon Steenport

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

4.9
171 Reviews
4.9

171 Reviews

Write a Review

Dealership Experience

15 yrs, 3 mos

Industry Experience

15 yrs, 3 mos

Specialties & Trainings

Sales

Customer Service

171 Reviews of Dillon Steenport

February 27, 2025

Dealership Rating
Employee Rating

Dillon is such a good service technician. I appreciate his honesty, friendliness, and helpfulness. The waiting area is very inviting, comfortable, and bright. I love all the incredible staff More

by dennisbeckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Settle

Feb 27, 2025

Don Ayres Honda responded

Thank you for the kind words for Dillon and our service department, Dennis! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 05, 2025

Dealership Rating
Employee Rating

My service advisor Dillon Steenport is phenomenal. Always friendly, knowledgeable, and professional. He knows his stuff and is a joy to work with. He is the BEST of the BEST! Thank you! Also, t More

by faunsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Don Ayres Honda responded

Thank you for your kind words for Dillon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

February 03, 2025

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Employee Rating

I would like my service issue resolved. As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back. I scheduled a More

by Carol
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Cappelli , Emma

Feb 06, 2025

Don Ayres Honda responded

Thank you for providing this feedback, Carol, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 15, 2025

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Employee Rating

Staff is friendly and treats you like family. Service was great and affordable. I love the new waiting lobby. More

by AngieBaby
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2025

Don Ayres Honda responded

Angie, Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

January 13, 2025

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Employee Rating

Everything was great - only disappointment was the car wash wasn’t working….that was pretty minor! More

by Theresa
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Don Ayres Honda responded

Thank you so much for your kind words, Theresa, and for taking the time to leave us this wonderful feedback!

January 10, 2025

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Employee Rating

Friendly customer service and service team. Has an awesome parts manager. Very helpful and knowledgeable More

by huntsmv
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 08, 2025

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Employee Rating

We have been a customer for years for one reason, excellent service and product. Brando was exceptional in sales promotion and professional approach to close transaction More

by almoll47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wachenschwanz

Jan 08, 2025

Don Ayres Honda responded

We are so glad that we had the opportunity to work with you, and that Brandon and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 10, 2024

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Employee Rating

Overall, a very nice experience. From the on-line appt, text reminders, and very clean and comfortable service area, it was great. Dillon took the time to make sure I was well info More

by bdfps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dillon here at Don Ayres Honda.

December 07, 2024

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Employee Rating

Dillon was great to work with. He was able to get my car done within the timeframe I needed. The waiting area was comfortable and gave me a good space to work while I waited. More

by brookmerrifield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dillon met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

December 01, 2024

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Employee Rating

Excellent service! Quick and friendly service. Dillon was knowledgeable and helpful today. He was able to help with ordering a running light for my car. More

by Suebee1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Dillion here at Don Ayres Honda. We appreciate your business and hope to see you again soon!

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