They were timely, friendly and courteous.
The team explained what I needed and why in a way that was easy to understand,
The team explained what I needed and why in a way that was easy to understand,
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by karen
Service Price Transparency
Mar 28, 2025 -
Don Ayres Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Dillon and the Don Ayers Honda team delivered flawless
service! Fast, meticulous, and truly outstanding—my only choice for vehicle maintenance.
service! Fast, meticulous, and truly outstanding—my only choice for vehicle maintenance.
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by Autumnskye613
Service Price Transparency
Mar 21, 2025 -
Don Ayres Honda responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!
They got me in really quick and out really fast when no
one would even look at my car
one would even look at my car
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by mattrojas22
Service Price Transparency
Mar 18, 2025 -
Don Ayres Honda responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dillion and our team, and we look forward to working with you again.
Dillon was great and very helpful.
It did take quite a while for an oil change though.
It did take quite a while for an oil change though.
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by dnihiser1
Service Price Transparency
Mar 17, 2025 -
Don Ayres Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Dillon here at Don Ayres Honda.
Dillon is such a good service technician.
I appreciate his honesty, friendliness, and helpfulness. The waiting area is very inviting, comfortable, and bright. I love all the incredible staff
I appreciate his honesty, friendliness, and helpfulness. The waiting area is very inviting, comfortable, and bright. I love all the incredible staff and services at Don Ayres.
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by dennisbeckner
Service Price Transparency
Feb 27, 2025 -
Don Ayres Honda responded
Thank you for the kind words for Dillon and our service department, Dennis! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
My service advisor Dillon Steenport is phenomenal.
Always friendly, knowledgeable, and professional. He knows his stuff and is a joy to work with. He is the BEST of the BEST! Thank you!
Also, t
Always friendly, knowledgeable, and professional. He knows his stuff and is a joy to work with. He is the BEST of the BEST! Thank you!
Also, the newly remodel showroom, service bays and waiting areas are wonderful - spacious modern and comfortable. Don Ayres is top notch! Thank you!
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by faunsmith
Service Price Transparency
Feb 05, 2025 -
Don Ayres Honda responded
Thank you for your kind words for Dillon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.
I would like my service issue resolved.
As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back.
I scheduled a
As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back.
I scheduled an appt for 9:30 this morning and at that time was told it would take 1 1/2 hrs to get the keyfob programmed. When I arrived this morning, Dillon said it would take 2 hrs. I sat in the waiting room from 9:30-12:25 waiting for the car to be ready. Nobody ever came to check or report on the progress. I was told when I approached Dillon that the service tech had problems getting it programmed. When I got home, I looked at the invoice and it stated the car was ready at 10:55. I sat for an extra 90 minutes for someone to get me and nothing. Totally inexcusable that my time isn't valuable. As I write, I'm still waiting for a callback from Kevin 50 minutes later.
Carol Harkins
Invoice #991862
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by Carol
Feb 06, 2025 -
Don Ayres Honda responded
Thank you for providing this feedback, Carol, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Staff is friendly and treats you like family.
Service was great and affordable. I love the new waiting lobby.
Service was great and affordable. I love the new waiting lobby.
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by AngieBaby
Service Price Transparency
Jan 15, 2025 -
Don Ayres Honda responded
Angie, Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!
Everything was great - only disappointment was the car
wash wasn’t working….that was pretty minor!
wash wasn’t working….that was pretty minor!
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by Theresa
Service Price Transparency
Jan 13, 2025 -
Don Ayres Honda responded
Thank you so much for your kind words, Theresa, and for taking the time to leave us this wonderful feedback!
Friendly customer service and service team.
Has an awesome parts manager. Very helpful and knowledgeable
Has an awesome parts manager. Very helpful and knowledgeable
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by huntsmv
Jan 10, 2025 -
Don Ayres Honda responded
Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
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15 yrs, 4 mos
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