Digital Airstrike
Digital Airstrike at Serra Chevrolet
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Digital Airstrike

Review Response

Serra Chevrolet

1170 Center Point Pkwy
Birmingham, AL 35215

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3.9
27 Reviews
3.9

27 Reviews

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27 Reviews of Digital Airstrike

April 19, 2024

Dealership Rating
Employee Rating

I have been watching this particular vehicle for a few months. The process was relatively easy. My salesman was very great and professional. The financing was surprisingly quick considering my credit. More

by brian.snellgrove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicky Wright, Chris Smith

Apr 22, 2024

Serra Chevrolet responded

We are so happy to hear that your recent visit went so well for you, Brian! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, The Serra Chevrolet Birmingham Team

April 10, 2024

Dealership Rating
Employee Rating

Great job excellent customer service very happy with the vehicle I purchased and would be staying with them for awhile. More

by jabari.rice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cedric Robinson, Vicki Edwards

Apr 12, 2024

Serra Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Jabari. Sincerely, The Serra Chevrolet Birmingham Team

October 06, 2023

Dealership Rating
Employee Rating

I’ve had several issues with my vehicle since I purchased it. I have had to get it repaired 5 times and I’ve only had it for 5 months. Most nightmarish experience I’ve ever had. More

by abdelgadir1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2023

Serra Chevrolet responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss this situation and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Serra Chevrolet Birmingham Team

October 01, 2023

Dealership Rating
Employee Rating

They sold me a lemon and would not do a 72-hour trade in I eventually had to call the bank and have them write off my loan because I told them I wasn't going to be able to pay for a car that I wasn't able t More

by floracraig63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 05, 2023

Serra Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 22, 2023

Dealership Rating
Employee Rating

Very polite and not pushey. I would do business with them again. Jarrell was very helpful! More

by LeakPro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tessa McCown

Sep 25, 2023

Serra Chevrolet responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Serra Chevrolet Birmingham Team

September 15, 2023

Dealership Rating
Employee Rating

I had a great experience! No pushy salespeople or feeling like I was taken advantage of. All dealings were very fair & the people there operate with integrity. More

by patrick.jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2023

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Patrick! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

July 22, 2023

Dealership Rating
Employee Rating

The store had a very friendly staff. They were helpful with financing and did an excellent job trying to give the customer what they are looking for m. More

by ljcain44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicki Edwards

Jul 25, 2023

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 01, 2023

Dealership Rating
Employee Rating

Very courteous, very helpful, patient explained all my questions.nice people the best.im glad I wound Up at serra . More

by arkansasson1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2023

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 01, 2023

Dealership Rating
Employee Rating

The first day I had the car the check engine light turned on forcing us to come back and turn in the car for MORE maintenance. We were assured it had been checked up to proper code. This is honestly a huge d More

by jacksnjules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 02, 2023

Serra Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

April 24, 2023

Dealership Rating
Employee Rating

Look Vickie they took good care of me change my life and help.me get me back More

by richardsoneric367
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicki Edwards

Apr 26, 2023

Serra Chevrolet responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Serra Chevrolet Birmingham Team

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