Diego Carrillo
Diego Carrillo at Roesch Ford
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Diego Carrillo

Service Advisor

Roesch Ford

333 W Grand Ave
Bensenville, IL 60106

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4.6
30 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.6

30 Reviews

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30 Reviews of Diego Carrillo

April 03, 2025

Dealership Rating
Employee Rating

They didn't try to upsell me on anything, which is appreciate. The only negative is that it took and hour and a half for any oil change and checkup and I had an appt. More

by lynpburns
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Recommend Dealer
Yes

March 29, 2025

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The service was good but did not wash the car like you normally do. Would have had 5 stars if car was washed. More

by ujnic1046
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Coriell

March 27, 2025

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I never had a problem at Roesch, Ford always professional Diego is a great service writer and make sure everything is done proper More

by LEGGSHAKER
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Recommend Dealer
Yes

March 24, 2025

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Great pick up and drop off service. Loved it. Great service. Eliminates wasted hours of waiting for a vehicle. Easy Peary making appointment with courteous people. More

by NATURALBORN179
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Mamahua, Alex Salinas, Ryan Miller , Joe Couri, Randy Holder

March 24, 2025

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We take all of our fleet vehicles to Roesch Ford! Jessica and Diego are the best service advisors we have ever had! Always keeping us on top of what's going on with our vehicles and making sure we More

by MORSELLO
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Mamahua

March 13, 2025

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Good service bur they always try to up sale you. The service is outrageous I can get the service somewhere else and save money. More

by DOBSONINC
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Recommend Dealer
Yes

March 10, 2025

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Diego was very helpful, he reminded me of my FordPass points and my service was completed quickly. More

by luke.loresch
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Recommend Dealer
Yes
Mar 11, 2025

Roesch Ford responded

Thank you for your wonderful review! We're glad to hear that Diego provided helpful service and reminded you about your FordPass points. We appreciate your business and are happy to know your service was completed efficiently. Looking forward to assisting you again!

February 23, 2025

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Diego was very helpful and friendly. I feel like my car was in good hands! More

by dawn_derbigny
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Recommend Dealer
Yes
Mar 11, 2025

Roesch Ford responded

Thank you for the wonderful review! We’re so glad Diego could make you feel at ease and that your car was in good hands. We truly appreciate your trust and look forward to assisting you again in the future!

February 22, 2025

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Took my truck in right away and delivered it to my house. Great convenience. I didn’t have a ride to pick up my truck More

by DMAHONEY.DEBBIE
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2025

Roesch Ford responded

Thank you for the wonderful review! We're so glad we could make your experience more convenient by delivering your truck right to your home. We appreciate your feedback and look forward to serving you again!

February 02, 2025

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Roush ford is great they employ some polite and knowledgeable people. Everyone makes you feel good, unlike the other choice for ford's on the area. I know I cannot say their name, but they are rud More

by crashq2u
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Mamahua, Alex Salinas, Ryan Miller, Eric Thuemmel , Joe Couri, Randy Holder

Feb 12, 2025

Roesch Ford responded

Thank you for your fantastic review! We're thrilled to hear that our team provided you with a welcoming and professional experience. Your support means a lot, and we look forward to serving you again in the future!

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