Diego Carrillo
Diego Carrillo at Roesch Ford

Diego Carrillo

Service Advisor

Roesch Ford

333 W Grand Ave
Bensenville, IL 60106

Contact Me
4.7
48 Reviews

Dealership Experience

4 yrs

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

48 Reviews

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48 Reviews of Diego Carrillo

June 05, 2025

Dealership Rating
Employee Rating

I have a roush mustang with a roush tune. Even though I explicitly told my local dealer not to touch it they somehow deleted. I went to Roesch and they were very professional and were able to More

by Sergey.car55
Service Price Transparency
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Recommend Dealer
Yes

June 05, 2025

Dealership Rating
Employee Rating

I have a roush mustang with a roush tune. Even though I explicitly told my local dealer not to touch it they somehow deleted. I went to Roesch and they were very professional and were able to More

by Sergey.car55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2025

Dealership Rating
Employee Rating

Fast and quick job with what was needed to be done. Also was very nice with explaining when I needed for future appointments for the truck. Thank you. More

by RICARDOFELIXSR
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2025

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I had an appointment for my service but was alerted right away that a lot of cars came in. Diego was very communicative and checked in a lot. Very happy with the service and will come back for the next one t More

by ALICJA.GOLEC
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2025

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It is always a pleasure to receive the best care. Excellent customer service. Diego always makes us feel welcome in your service department. He goes out of his way to keep us in the loop on what is w More

by PARLOR.KIM
Service Price Transparency
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Recommend Dealer
Yes

June 01, 2025

Dealership Rating
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Great service to work with. Communicated well with me on when to expect my car back. More

by RENNICK5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Salinas

June 01, 2025

Dealership Rating
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Two people kept me updated on progress of my car. and why it took a while to repair. More

by ADRIANA.ALVAREZ-PEREZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Baum

May 23, 2025

Dealership Rating
Employee Rating

Communication was great service was very quick as was the check out all was smooth very pleased thank you a aaa+++ More

by PIPEFITTERDAVE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Mamahua, Alex Salinas, Ryan Miller , Eric Thuemmel

May 23, 2025

Roesch Ford responded

Thank you so much for the fantastic review! We're glad to hear that communication was clear and the service was quick and smooth. Your satisfaction means a lot to us! Looking forward to helping you again soon! AAA+++ right back at you!

May 22, 2025

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Employee Rating

Fast service and very professional. I was always informed of the status of the service being performed ad he cost More

by paugoulatn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Roesch Ford responded

Thank you for sharing your experience! We’re happy to hear you received fast, professional service with clear updates every step of the way. We appreciate your trust and look forward to serving you again!

May 15, 2025

Dealership Rating
Employee Rating

Helpful. Fast pleasant to deal with. Good experience would recommend to friends and or fanily More

by MYRAFOOS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 23, 2025

Roesch Ford responded

Thank you so much! We're thrilled to hear you had a fast, helpful, and pleasant experience with us. We truly appreciate your recommendation and look forward to helping your friends and family too!

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