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Diego Barreto
Diego Barreto at Herb Chambers Kia of Burlington

Diego Barreto

Service Manager

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.8
173 Reviews
4.8

173 Reviews

Write a Review

173 Reviews of Diego Barreto

November 18, 2024

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Employee Rating

Very pleasant people to deal with. Answered all of my questions and the car is washed and vacuumed each time More

by rjsref
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael

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Nov 19, 2024

Herb Chambers Kia of Burlington responded

We're delighted to hear that you had a pleasant experience with our team at Herb Chambers Kia of Burlington! Thank you for sharing this feedback!

November 06, 2024

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Employee Rating

Really helpful staff. Polite and efficient. Could do with some coffee in the lounge. Happy to use them again More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

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Nov 07, 2024

Herb Chambers Kia of Burlington responded

Alan, thank you for the review & feedback - it is much appreciated by all of us here at Herb Chambers Kia of Burlington and we look forward to seeing you again in the future!

November 01, 2024

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Employee Rating

I had to bring my Telluride in to have an accessory added, and the service was professional, efficient, and exceeded expectations More

by Paul B
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Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Herb Chambers Kia of Burlington responded

Paul, we're delighted to hear that our team at Herb Chambers Kia of Burlington exceeded your expectations with the service on your Telluride. Thank you for sharing this positive feedback!

October 30, 2024

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The service was very fast and efficient. I definitely recommend this Kia dealership in Burlington. More

by Krista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

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Oct 31, 2024

Herb Chambers Kia of Burlington responded

This is great to hear, Krista! Thank you for coming to Herb Chambers Kia of Burlington!

October 19, 2024

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Employee Rating

I just wanna say the outstanding customer service I got From Cesar and Diego Thank you for all your help. You guys are the best. More

by Kellyryan970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

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Oct 21, 2024

Herb Chambers Kia of Burlington responded

We're delighted to hear that Cesar and Diego provided outstanding customer service at Herb Chambers Kia of Burlington! Thank you for sharing your experience with us.

October 13, 2024

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Employee Rating

Highly professional. Courteous. Keep you informed about problem, solutions and cost. I would recommend it to anyone. More

by Sergiomarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson, John Francis, Ramon Amill

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Oct 15, 2024

Herb Chambers Kia of Burlington responded

Thank you for recommending Herb Chambers Kia of Burlington! We're glad to hear our team kept you informed and provided professional service. We appreciate your support!

October 12, 2024

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Employee Rating

Car was on a recall was done for free Fast work Thank you 😊 Great job 👏 👍 More

by rcampbell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

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Oct 14, 2024

Herb Chambers Kia of Burlington responded

It was our pleasure to assist you! Please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Kia of Burlington Team

September 08, 2024

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Employee Rating

Poor customer services, not paying attention to customer requests, just money centric, unprofessional communication and approach with loyal customers. More

by iq1803
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael in service

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Sep 09, 2024

Herb Chambers Kia of Burlington responded

We apologize for the experience you had with our customer service. We strive to provide attentive and professional communication, especially with loyal customers like yourself. Please reach out so we can address your concerns directly and make things right. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

September 03, 2024

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Employee Rating

Michael was extremely competent and willing to take of my issues…would recommend him to anybody More

by cuse5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael

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Sep 04, 2024

Herb Chambers Kia of Burlington responded

Thank you for leaving Michael and the team five stars! We look forward to seeing you again! - Herb Chambers Kia of Burlington

August 24, 2024

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Employee Rating

Michael in the service department in Diego in the service department made sure all my regular service was done and updated for my 2024 Kia Telluride plus all the factory recalls that were on it. They took ca More

by John t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael in Service Department

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Aug 26, 2024

Herb Chambers Kia of Burlington responded

Hi John, we're delighted to hear that Michael and Diego provided excellent service for your 2024 Kia Telluride at Herb Chambers Kia of Burlington. We look forward to serving you again! Safe travels!

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