13 Reviews
Write a ReviewDealership Experience
8 yrs, 5 mos
Industry Experience
19 yrs, 10 mos
Languages Spoken
English
13 Reviews of Dick Ivey
September 29, 2024
The dealership was immaculate, so clean with an assortment of different vehicles. The staff was a such a reflection of the service experience a guest expects. assortment of different vehicles. The staff was a such a reflection of the service experience a guest expects. More
May 19, 2024
Dick provided superior service. He was very transparent, which I appreciated and took the time to answer all of my questions, and there were many. An overall great experience! He was very transparent, which I appreciated and took the time to answer all of my questions, and there were many. An overall great experience! More
April 18, 2024
Had issue with my Levante. Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & service set Jim Ellis Maserati miles above! More
Other Employees Tagged: Jamal Diamond, Lorenzo Smith, Annise Jones
April 16, 2024
Customer service was great! Unfortunately, i was sold a lemon! I’ve spent more money on repairs than anything else. I drove 8.5 hours away to purchase what I thought would’ve be Unfortunately, i was sold a lemon! I’ve spent more money on repairs than anything else. I drove 8.5 hours away to purchase what I thought would’ve been my dream car. The car drove great at first. Then all of a sudden my sunroof stopped working, my breaks begun to squeal and my tires needed replacing. All within one month of me purchasing my vehicle! More
March 24, 2022
Outstanding service! Dick Ivey was wonderful salesman. This was my first time dealing with Maserati. Would highly recommend Jim Ellis and Dick Ivey to anyone interested Dick Ivey was wonderful salesman. This was my first time dealing with Maserati. Would highly recommend Jim Ellis and Dick Ivey to anyone interested in a Maserati. More
Other Employees Tagged: Lorenzo Smith , Antonio
February 11, 2020
Dick Ivey responded to all of my emails quickly leading up to my appointment and had my Guilia ready when I arrived. He removed remorse from my purchase by providing a caring and careful transaction. up to my appointment and had my Guilia ready when I arrived. He removed remorse from my purchase by providing a caring and careful transaction. More
July 03, 2017
Terrific experience Dick Ivey was great to work with from start to finish. He took care of the car order by phone and provided all of the paperwork by email so my first v Dick Ivey was great to work with from start to finish. He took care of the car order by phone and provided all of the paperwork by email so my first visit to the dealership was not until the car arrived. Dick and his colleagues had everything to go when I arrived and clearly take a lot of pride in providing exceptional customer service. I would highly recommend Dick and his Jim Ellis dealership. More
Other Employees Tagged: Lorenzo Smith , Luke Marcotte
May 23, 2017
Great Experience at Jim Ellis Alfa Romeo There was no pressure. The cars sell themselves, and it's up to you to decide what you want. They helped me look for what I wanted, and then when I There was no pressure. The cars sell themselves, and it's up to you to decide what you want. They helped me look for what I wanted, and then when I had to order it, did not require a non-refundable deposit of 10% of the car, like some other dealerships. They wanted "to sell cars, not collect deposits." I loved that attitude. The car came as ordered, and no tricks at closing or anything out of the ordinary. It was a very nice process, and I'd recommend it to anyone. As for Dick Ivey. More
Other Employees Tagged: Lorenzo Smith , Luke
May 17, 2017
My New Car Everyone I dealt with was friendly, professional and knowledgeable. I was kept up to date on the whereabouts of my new car as it travelled across the Everyone I dealt with was friendly, professional and knowledgeable. I was kept up to date on the whereabouts of my new car as it travelled across the water from Italy to Atlanta. A very good overall experience. More
Other Employees Tagged: Lorenzo Smith , Luke Marcotte