Dick Bell
Dick Bell at Toyota of Boardman
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Dick Bell

Sales Consultant

Toyota of Boardman

8250 Market St
Boardman, OH 44512

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19 Reviews
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19 Reviews

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19 Reviews of Dick Bell

September 22, 2023

Dealership Rating
Employee Rating

Outstanding team! We were in and out in 30 mins and drove from Cleveland to pick up our new ride. They were friendly and phenomenal. More

by Jjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Graham

March 04, 2018

Dealership Rating
Employee Rating

exceeded my expectations It was an easy, quick, fun, and enjoyable buying experience. No pressure sales, gave me deal I needed, and everything was explained in detail. No pr More

by ksprink
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Mangelli

December 11, 2017

Dealership Rating
Employee Rating

Great Customer Service I visited 2 other Toyota dealerships before visiting Toyota of Boardman and by far I had the best experience at this dealership. Highly recommend them More

by esmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 04, 2017

Dealership Rating
Employee Rating

Richard Bell was very professional and knowlegable. We have always enjoyed dealing not only with salesman Dick Bell but also the finance department and management team. They all worked hard to reach our More

by camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 04, 2017

Toyota of Boardman responded

Thank you so much for sharing your review. We’re all so glad we could reach your goal in that gorgeous Camry.

November 11, 2017

Dealership Rating
Employee Rating

Total Quality Experience at Toyota of Boardman A high quality team of people, serving their customers with outstanding vehicles. My new 2018 Camry XSE is my 4th vehicle from this dealership. I ha More

by cmv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2017

Toyota of Boardman responded

Thank you so much Carol. You are such a valued customer. We always look forward to seeing you. Your new Camry is gorgeous.

Nov 30, 2017

Toyota of Boardman responded

Your continued loyalty and love for both our store and the brand means the world. It's always such a pleasure seeing you. Stop in again soon.

September 30, 2017

Dealership Rating

Felt taken advantage of Received 6000. under blue book and other dealers appraisal, the best deal they came up with was 2000. higher then internet special . That's $8000.00 More

by Mark Johnston
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Jay Albanese

Oct 14, 2017

Toyota of Boardman responded

Mark, Thanks for taking the time to review us and I hope my phone call clarified any miscommunication that happened. We always try our best to make every experience painless and unfortunately you didn't have that feeling. As I stated on the phone call- we didn't change the new vehicle price when you came into the showroom. Our price including all applicable rebates and you elected to receive the pricing with using low interest rate option offered by Toyota. The trade in as we talked about we did have a difference in opinion on what it was worth. Although we disagreed, we never gave the $20,000 number you mentioned, we in fact did $22,500, and I have since even moved a little more for you to try and help the situation. The $26,000 number you are mentioning is a retail figure that dealers are asking for similar trucks like yours. As a business we can't pay retail for trade ins and then expect to resell them for higher prices to the public. I hope this helps clarify everything and our phone call I think went well. Thanks for the review! We like reviews both good and bad, hopefully more good obviously! Thanks Shane Lanigan Toyota of Boardman Owner

July 03, 2016

Dealership Rating
Employee Rating

No pressure purchasing Great experience with no pressure at all to to buy. Dick Bell was great to deal with, professional and very informative about every model I looked at More

by djyanek74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Mitsos

Jul 03, 2016

Toyota of Boardman responded

Richard has been with us for many years and is a classic no pressure salesman. I'm so glad you got to experience that with him. Hope you love your New vehicle. See you soon. Thank You, Stephanie DiCarlo Sales Mgr

June 14, 2016

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Employee Rating

Great experience! This was my first Toyota purchase. I went with friends that recommened this dealership. Initially I had a Subaru Legacy in mind but test drove a Corol More

by Kathy J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2016

Toyota of Boardman responded

Sounds like Presto! Pricing worked for you. Quick and easy with no pressure. I'm so glad you got that type of experience from Jim and our staff. We try to make every deal as quick and easy as we can. Thank You, Stephanie DiCarlo

March 26, 2016

Dealership Rating
Employee Rating

First time 4Runner buyer Ease of negotiation; almost no need to haggle over price. Prices listed are already at invoice with little to no markup unlike other dealerships. Very More

by mmuntean22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shane Lanigan, Rich Mangelli , Randy Rogan

March 01, 2016

Dealership Rating
Employee Rating

Great experience! My husband and I recently went to Toyota of Boardman and worked with Dick Bell. He was very knowledgeable, friendly, and easy to work with. He helpe More

by LauraEonta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Mangelli

Mar 01, 2016

Toyota of Boardman responded

Thank you so much for sharing such a kind review. We are so happy to hear that you enjoyed your experience with Dick Bell. We spend a lot of time training our staff to make sure that every customer has that family type feeling when they purchase from us. We look forward to seeing you again soon. Thank you Stephanie DiCarlo Sales manager

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