Dealership Experience
20 yrs, 10 mos
Industry Experience
29 yrs, 6 mos
Languages Spoken
English
779 Reviews
Write a Review779 Reviews of Dianna O'neil
September 03, 2024
Alise is top notch, cares about her customers, gets you great deals… I have purchased numerous cars with Alise’s help and will continue to go to her with all my car needs. My wife and daughters are in awes great deals… I have purchased numerous cars with Alise’s help and will continue to go to her with all my car needs. My wife and daughters are in awesome cars. Thanks again Alise. See you next time. More
Other Employees Tagged: Jonathan Vigorito, Alise Bitic, Minka Whitlock, Julissa Cruz, John Garcia, Will Ventura, TAMEKO MAXWELL, William Davolio , John Sciortino
August 04, 2024
I have purchased many cars from security. Three in one year. When I went in to purchase a hellcat, they wanted $25,000 over MSRP. Smithhaven dodge sold it to me for sticker. Now I buy all my Three in one year. When I went in to purchase a hellcat, they wanted $25,000 over MSRP. Smithhaven dodge sold it to me for sticker. Now I buy all my cars from them. I liked them because they were a local business. They should have been as loyal to me, the repeat customer as I was to their business. And I send anyone who asks to Smithhaven. More
Other Employees Tagged: Fritz Francois, Gabby Vigs, TAMEKO MAXWELL, William Davolio
June 18, 2024
Bought my new 2023 Dodge Ram pick up in November of 2023. After having to deal with the service department about an oil change I knew what to expect when I brought my truck in for service. I knew from the so After having to deal with the service department about an oil change I knew what to expect when I brought my truck in for service. I knew from the sound the truck was making that the drivers side front axle was the issue. I brought the truck in this morning at 8am. The woman I spoke to explained that it would take 2-3 days to diagnose and probably a few more days to repair. They had no “courtesy cars” so I would have to rent a car that “might” be reimbursed by the manufacturer. So I’m looking at realistically a minimum of 7 days without my 7 month old $60,000 truck. When I said that was unacceptable another lady by the name of Diana ONeil spoke to me. She said there was nothing else they could do for me. When I said it would be cheaper to bring it to ANY mechanic who could do it in ONE day she said “Go ahead bring it to a mechanic, they all know us anyway”. So as I’m leaving she starts waving and saying something. So I stop and turn around and say I spent $60k on a vehicle and you’re giving me lip? What kind of service is that? I spent an extra 8 thousand on a warranty that is useless. Unless I rent a car for at least a week which would cost at least $1500 it’s cheaper just to bring the truck to a local mechanic. When they say “Come get some” they mean a royal screwing from their service department. Nasty and demeaning. DO NOT SHOP AT SECURITY DODGE IN AMITYVILLE!!! Their customer service is atrocious and they DO NOT stand behind their vehicles. More
June 06, 2024
They really work with the customer to make the best most smooth transaction ever! Thank you for making my fee dreams come true! smooth transaction ever! Thank you for making my fee dreams come true! More
Other Employees Tagged: Giuseppe Molinaro, John Garcia , Michelle Scalise, Tom Sweeney
May 29, 2024
this is hands down the best dodge dealership i've ever purched from and i have been buying dodge and jeep products since 1974 michele & tom sweeny in sales and diana in service are a pleasure to work purched from and i have been buying dodge and jeep products since 1974 michele & tom sweeny in sales and diana in service are a pleasure to work with they truly try to make everything right More
Other Employees Tagged: Jonathan Vigorito , Michelle Scalise, Tom Sweeney
April 14, 2024
I have purchased 5 Vehicles From Alise… She is Honest and lets you know if she can beat a price… She makes Car buying EASY lets you know if she can beat a price… She makes Car buying EASY More
Other Employees Tagged: Alise Bitic, Tom Ferrigno , John Sciortino, Angela
February 24, 2024
Great service customer service was professional and efficient looking forward for your continued service thanks efficient looking forward for your continued service thanks More
Other Employees Tagged: Gabby Vigs, TAMEKO MAXWELL, William Davolio
February 17, 2024
The place is great. They had me in and out, and I am very happy with my vehicle. 5 stars!! They had me in and out, and I am very happy with my vehicle. 5 stars!! More
Other Employees Tagged: Jonathan Vigorito, Michael Vigorito, Raja Jagtiani, AJ Jagtiani, TJ Thomas
February 16, 2024
Excellent customer service. Friendly and go out of there way to please and answer any questions with no pressure. Friendly and go out of there way to please and answer any questions with no pressure. More
Other Employees Tagged: Jonathan Vigorito, Fritz Francois, Giuseppe Molinaro, Anthony Capanelli, John Garcia , Michelle Scalise, John Sciortino
February 10, 2024
Alise was great. She did everything she promised. Made the process really easy. I highly recommend this dealership and I highly recommend Alise Bitic, John Garcia, She did everything she promised. Made the process really easy. I highly recommend this dealership and I highly recommend Alise Bitic, John Garcia, Giuseppe, and Will. They treated us like family. We picked up the car today and everything went smoothly and quickly. More
Other Employees Tagged: Alise Bitic, Giuseppe Molinaro, John Garcia, Will Ventura