Diane Wallace
Diane Wallace at Niello BMW MINI

Diane Wallace

Finance Manager

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

4.7
26 Reviews

I was born and raised in Cape Town, South Africa. Immigrated to Vancouver, Canada where I joined the Canadian Army. I met my American Special Forces Husband of 34yrs on the air force base where I was stationed. I then moved to Sacramento and now live in Shingle Springs!! I have been a Talent Scout for 30years but when COVID struck it changed my career direction. I found the Automotive industry very similar to finding talent and placing them on the right path. Meeting customers and getting to know them is my greatest pleasure and my gift of finding them the right car is such a joy. I have always been an advocate for customers and making sure they have the best experience. I pride myself on making sure every customer feels my integrity, honesty and pure joy when we find them the perfect solution to their needs and wants!!

4.7

26 Reviews

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Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

26 Reviews of Diane Wallace

November 16, 2024

Dealership Rating
Employee Rating

Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More

by MBARKER2
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 18, 2024

Niello BMW MINI responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW MINI! We truly appreciate your business. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

November 13, 2024

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Employee Rating

Fernanda and Curtis made our car buying experience absolutely The Best. Promises made, and Promises kept. We left feeling that we received an excellent deal on our purchase, and a very fair offer fo More

by MALIK228
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 14, 2024

Niello BMW MINI responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fernanda and Curtis met your expectations. Thank you again for choosing Niello BMW MINI. We look forward to having you as one of our valued customers for many more years to come! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

October 22, 2024

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Incredible, fun,professional,they make buying a car fantastic, best experience in 30 years of car buying. I feel like I received a fair price for an incredible 750xi. More

by TOMSAPPLIANCESERVICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TONY ALEXAN

Oct 22, 2024

Niello BMW MINI responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

October 09, 2024

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Employee Rating

Thank you Team Niello BMW! Niello BMW went above and beyond to find us the perfect car. Would definitely recommend them to friends and family and will buy from them again! More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Niello BMW MINI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

September 10, 2024

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Employee Rating

I don't know and did not work with Curtis Ringle. However, throughout the sales process, we were impressed with the professionalism and conduct of our salesperson Ali Poursead. He was quick to addres More

by RBALE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Poursead

Sep 10, 2024

Niello BMW MINI responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 16, 2024

Dealership Rating
Employee Rating

Neillo Mini is a complete and professional dealership. All staff and personnel are well trained. More

by ChristopherF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernanda Martinez, Louis Phan

Jul 16, 2024

Niello BMW MINI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Christopher, and it's great to hear about your excellent experience here at Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 16, 2024

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Employee Rating

My experience and interaction with every person at Niello BMW was nothing but positive. I would recommend this dealership. More

by JTORRES1493
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2024

Niello BMW MINI responded

Here at Niello BMW MINI, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 16, 2024

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Employee Rating

Great experience. everyone very professional. the process was Smooth, they provide good warranty for the engine. More

by DANIEL_GHERGHITA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2024

Niello BMW MINI responded

Hi Daniel: Thank you for choosing Niello BMW MINI. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 01, 2024

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Employee Rating

Exceptional customer service. Ryan Cox went above and beyond to meet all my needs and, in fact, he exceeded all my expectations. He’s a great asset to this dealership. I couldn’t More

by MRASIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cox , Andrew Kemp

Jul 02, 2024

Niello BMW MINI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 19, 2024

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Employee Rating

Great service, knowledgeable, not pushy, clean environment, attention to details. Very much enjoyed the experience. More

by FANOBRIGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle , Andrey Galygin

Jun 20, 2024

Niello BMW MINI responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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