Diane Creazzo

Professionally done but the wait much to long. Timing must improve!!! 2 Ho wait for maintenance is unacceptable. Timing must improve!!! 2 Ho wait for maintenance is unacceptable. More

by jcm4eva Verified Customer Verified Customer

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Great service very helpful and it was a speedy process. The service tech was great. The service tech was great. More

by john_tranchina Verified Customer Verified Customer

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The overall experience at the dealership was excellent . My contact setup of an appointment to pick up my Lincoln was excellent ! All parties were in contact with me My contact setup of an appointment to pick up my Lincoln was excellent ! All parties were in contact with me More

by Big E Verified Customer Verified Customer

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They are the best dealership in Staten Island and they have the best service and advisors have the best service and advisors More

by Romualdocruz Verified Customer Verified Customer

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Everyone at the Dealership is very helpful, friendly, and courteous. I would recommend without hesitation courteous. I would recommend without hesitation More

by Josie1949 Verified Customer Verified Customer

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Everyone at the dealership is very friendly, helpful and courteous. I would not hesitate to recommend. courteous. I would not hesitate to recommend. More

by Josie1949 Verified Customer Verified Customer

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Colin is the best. Great asset to the Dana ford service team. Always gets me in and out. They’re all fast and friendly there. Recommend to all of my friends and family Great asset to the Dana ford service team. Always gets me in and out. They’re all fast and friendly there. Recommend to all of my friends and family More

by vincent.langilotti Verified Customer Verified Customer

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Very professional staff and the dealer show room and repair center is in excellent condition. Staff kept in informed of my vehicle repair status. repair center is in excellent condition. Staff kept in informed of my vehicle repair status. More

by mars2011 Verified Customer Verified Customer

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Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in a timely fashion. I enjoyed the 2025 explorer, I will probably lease that next. Great service More

by Ford_Enjoyer Verified Customer Verified Customer

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VERY SLOW SERVICE! I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 da I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 days without a vehicle, I had to have my truck back. I was told the airbag light was not repaired and only 1 of 3 recalls was done - no explanation was given. I was looking for another dealer to repair the airbag when a friend told me that was not a typical Dana Ford experience. I brought it back again and emphasized the airbag light was the top priority (safety issue for me and passengers!). The other 2 safety recalls on my truck needed to be done too if possible. This time, I was given a loaner truck however my truck was in for another 2 full M-F work weeks. The airbag was finally fixed and the remaining 2 recalls too. The repairs are well done but I think 22 days is an unacceptable amount of time for service. More

by pdonchik Verified Customer Verified Customer

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