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Diane Braun
Diane Braun at Mazda Of Lodi

Diane Braun

Internet Manager

Mazda Of Lodi

130 US Highway 46 East
Lodi, NJ 07644

4.7
193 Reviews
4.7

193 Reviews

Write a Review

193 Reviews of Diane Braun

January 26, 2025

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Employee Rating

Schedule was on time, customer service reached out to confirm appointment and job was completed as expected More

by RAMONLOPEZ2376
Recommend Dealer
Yes
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Jan 26, 2025

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ramon, please let us know.

January 26, 2025

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very nice customer service. good coffee. nice environment. took good care of my car. I overall had good experience More

by MICKELLEDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Imparato, Marlon Roberts, Jennifer Perez

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Jan 26, 2025

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2025

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That was first time to use for the service. It was satisfied and convinced. I want to use again for the future. More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Novikov, Jeff Imparato, Marlon Roberts

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Jan 18, 2025

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Of Lodi, we look forward to having you as a valued customer for many years to come!

January 13, 2025

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Employee Rating

Excellent so happy Jennifer did a very good customer service. Very patient and kind . I will come back to her . More

by Dalvis vasquez
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Imparato, Marlon Roberts, Jennifer Perez

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Jan 14, 2025

Mazda Of Lodi responded

Dalvis, Thanks for sharing your experience with Mazda Of Lodi. Jennifer and our team appreciate your business and hope to see you again soon!

January 02, 2025

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Great dealership and smooth process. Would 100 percent lease another car from them again. Beautiful car!! More

by MJSTOCK3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maxlin Baez-Rivas

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Jan 02, 2025

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 01, 2025

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Too much back and forth negotiating price. Also the car didn’t come with all weather mat or trunk liner. It is just insane, another factor is waiting for sign the papers almost 4 hours. More

by Melvin Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Noble, Jeff Imparato, Marlon Roberts

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Jan 05, 2025

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 06, 2024

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Employee Rating

One of the best dealerships. Jennifer is always helping you out when you are trying to make a decision on selecting the right car for you. I had a experience and very happy with More

by vcurru08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Galen Dorry, Jeff Imparato, Marlon Roberts, Jennifer Perez

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Dec 08, 2024

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jennifer delivered such a great experience!

October 02, 2024

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Employee Rating

Easy to schedule, the area to wait is very clean and comfortable so I had no issues staying there to wait for my car. More

by Eileenc125
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business, Eileen, and hope to see you again soon!

September 29, 2024

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Employee Rating

I belive that my car needs an alignment and because it's not 5000 miles they didn't want to do it. I seen how they drive thw cars from their parking lot they go through the curve very fast. So if they did More

by SOTOMARIXA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dre Brownridge, Jeff Imparato, Marlon Roberts

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Sep 30, 2024

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 12, 2024

Dealership Rating
Employee Rating

Rosie or Rosa I don’t remember we her name was excellent because she was very kind! More

by ifeoma.odoemena1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dre Brownridge, Mateo Martinez, Galen Dorry, Dmitry Novikov, Jeff Imparato

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Sep 12, 2024

Mazda Of Lodi responded

Thank you! appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

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