Diane Asher

Great place to do business and have your vehicle service. The sales department is really awesome to deal with. The sales department is really awesome to deal with. More

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I left Raleigh, after being treated like a chump at Thompson Cadillac, and traveled the 50 miles or so to Charles Boyd. There I was treated totally different. I was met at door by a salesperson, then Thompson Cadillac, and traveled the 50 miles or so to Charles Boyd. There I was treated totally different. I was met at door by a salesperson, then directed to the person I spoke with on phone. I knew what I wanted, spent 5 mo. researching, Charles Boyd had a new Blackwing with MY name on it. We came to an agreement and I drove that car home. They drove my car to my address the next day, and are mailing my tags today. I want to thank all of the helpful and friendly staff, Diane, and especially Mr Boyd who took the time to come by and say hello. Their money man was razor sharp and I really think he had my best interest in mind. He made me feel that way that day and that is what counts to the customer. I will never ever step on Thompson Cadillac's lot again. The salesman was a kid with no knowledge of the Blackwing. The sales manager tried to manage me like he did his salesman. They probably sale more GMC's. My point is Thompson Cadillac is less that 5mi from my home. Charles Boyd is 50mi away and I'd drive again, and again rather than go to Thompson Cadillac on Wake Forest Rd here in Raleigh. Call it like you want; for my money I'll drive the speed limit down route 1, frustrating all the Sheriffs and Highway patrolmen who sit in the middle of the medians and make my way to Charles Boyd in Henderson. That's a dealership!! More

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My experience was excellent. The staff were helpful and real. No pressure techniques. Easy to work with. The staff were helpful and real. No pressure techniques. Easy to work with. More

by JTPOORE Verified Customer Verified Customer

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Wonderful place and helpful people, especially Diane. She helped me twice and I haven’t been disappointed yet She helped me twice and I haven’t been disappointed yet More

by JENNIFERFRANKLIN95 Verified Customer Verified Customer

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They are very friendly, excellent customer service, knowledgeable and very professional. I thank Diane for going over and above to make me happy. knowledgeable and very professional. I thank Diane for going over and above to make me happy. More

by ALLABOUTJESUS07 Verified Customer Verified Customer

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Execellent sales lady Miss Diane we received great service from start to finish thanks everyone service from start to finish thanks everyone More

by ladynewyear20 Verified Customer Verified Customer

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My salesperson Diane was very nice and knowledgeable about my vehicle. Mr Boyd was very easy to deal with n the purchase of my Blazer. Everyone was very courteous!!! about my vehicle. Mr Boyd was very easy to deal with n the purchase of my Blazer. Everyone was very courteous!!! More

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I have always found the staff in all of your departments, sales, parts, and service, to be professional, courteous, and knowledgeable. The dealership is clean, and open and has a very friendly atmosphere. sales, parts, and service, to be professional, courteous, and knowledgeable. The dealership is clean, and open and has a very friendly atmosphere. More

by billmeyer223 Verified Customer Verified Customer

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Very excellent service 👍I would recommend to all thank you Diana, business manager Mr. Boyd , Mr. Boyd you Diana, business manager Mr. Boyd , Mr. Boyd More

by MELLIEBOSWELL Verified Customer Verified Customer

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Charles Boyd is a great place for customer service and to buy new vehicle. They treat you extra special for your vehicle needs. Bring your used vehicle in and get a great deal from Charles Boyd Chevrolet. buy new vehicle. They treat you extra special for your vehicle needs. Bring your used vehicle in and get a great deal from Charles Boyd Chevrolet. More

by browny42 Verified Customer Verified Customer

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