Dealership Experience
5 mos
Industry Experience
2 yrs, 10 mos
Languages Spoken
English
Spanish
1 Review
Write a Review1 Review of Diana Pimentel
August 16, 2024
Absolutely horrible experience with them. First the GDI system is terrible. Burns oil too fast. No indication of low oil, blew engine. They tried to get me to buy a new engine, until I expose First the GDI system is terrible. Burns oil too fast. No indication of low oil, blew engine. They tried to get me to buy a new engine, until I exposed their lawsuit then they gave me a free engine. But when they gave the car back, they returned it with a failed transmission, broken cat converter. I paid for new cat, returned car with broken muffler, I was pissed. Argued with them, they agreed muffler was their fault and replaced free. Kept arguing about transmission and they won’t replace it. Car was fine until engine blew, found out later by another professional that since oils burning it makes cat work harder causing it to fail and messing up the transmission shift selinoid. Exactly what happened to my car. every time I have gone back to this place they have a whole new team. Turn over is insane. Customer service is garbage. Don’t ever go here or trust them to work on your car! More
Other Employees Tagged: Samantha McBreairty, Mariah McRedmond, Alex Chauca, Mary Hansen, Paul Pinto, Desirae Bonn, Marc Cote, Nick Ceccarini , Rachel Gershman